Medicines
Adverse Medicines Event Line 1300 134 237
For reporting or advice on adverse drug reactions or errors associated with medicine use.
Australia wide for the cost of a local call (9am - 5pm AEST)
The Adverse Medicine Events (AME) Line :
- Provides consumers with a mechanism to report adverse experiences with medicines.
- Provides an opportunity for consumers to consult with a pharmacist about medicine safety.
- Ensures that consumers' concerns about medicine safety are taken seriously and reported to the relevant authority.
Quality Use of Medicines
Quality use of medicines (QUM) means ensuring that medicines are used most effectively to achieve longer and better lives. This includes prescribing and providing access to the right medicine for each particular health consumer, ensuring that these medicines are being used correctly, as well as access to alternate and complementary therapies.
There are a number of projects that are looking to improive medication safety and the qaulity use of mediciens by health profesisonals as well as consumers. There is National Strategy in place for QUM to make the best possible use of medicines to improve health outcomes for all Australians.
Medicine Update is an online publication produced by National Prescribing Service, designed to be used by consumers who are considering new medicines. It aims to highlight important information about how the medicine is used in therapy, how it compares with other therapies, provides any important safety information and explains the conditions of its listing on the PBS.