Conference Presentations
Conference Presentations
HCCA Publications Archive
2009
| Consumer and Carer Participation Framework Report - August, 2009 | 450.25 KB | Download Details View |
| Consumer Experience and Expectations of General Practice in the ACT - Snapshot Survey Results - 2009 | 151.21 KB | Download Details View |
| Letter to NHHRC - 15 March 2009 | 113.17 KB | Download Details View |
| HCCA Media Strategy - 29 January 2009 | 51.42 KB | Download Details View |
| HCCA Village Creek Relocation Evaluation - August, 2009 | 64.32 KB | Download Details View |
| HCCA Report - Workshop on what consumers need to Self Manage our Chronic Conditions | 256.6 KB | Download Details View |
| HCCA Publications 2009/HCCA Report - ACT Consumer and Carer Participation Framework, August 2009 | 450.25 KB | Download Details View |
| Encouraging dialogue, Consumer participation in the Australian Capital Territory by Darlene Cox - 2009 | 84.13 KB | Download Details View |
2008
| HCCA Media Release, Cancer patients disadvantaged by Health Funds’ intransigence - 8 August 2008 | 87.07 KB | Download Details View |
| HCCA Media Release, Closure of the Wanniassa Medical Centre - 1 August 2008 | 79.58 KB | Download Details View |
| Joint letter to Dr Bateman, lease of Wanniassa Medical Centre - 29 August 2008 | 84.04 KB | Download Details View |
Other
About
The Health Care Consumers' Association of the ACT (HCCA), incorporated in 1978, is the principal health consumer advocacy organisation in the ACT. It has supported and developed health consumer perspectives and policy in the ACT for over 30 years. HCCA is a body through which health care consumers can participate in policy, planning and service decisions that affect their health. HCCA works to improve the quality and availability of health services, supports consumers to identify shared priorities about health, and represents these views to the ACT Government.
The organisation is the peak consumer organisation in the ACT, advocating for the inclusion of consumers on health boards and planning structures. It has grown from a small group to a substantial organisation contributing a consumer perspective across the ACT health system.
HCCA involves consumers through:
- consumer representation
- consumer consultation
- community forums
- information sessions about health services
- regular HCCA communications
Support
Regular consumer forums provide consumer representatives opportunities to report back to HCCA about their representative work, network with others and keep up to date on health developments. Staff in Health Care Consumers' Consumer Representative Program provide support, develop resources and facilitate mentoring relationships and discussion lists for consumers.
- Russell's Roolz for Reps (102kb Pdf)
- ACT Health's Consumer and Carer Reimbursement Policy . (169 KB PDF)
Click here to submit a meeting report for your committee.
Welcome
Welcome to the Health Care Consumers' Association
- Working with health services to achieve services that are responsive, respectful,
accessible and affordable to all, - Encouraging direct consumer involvement in health decision making,
- Lobbying and advocating on behalf of ACT health consumers.
There are a number of ways you can be involved:
- By becoming a member,
- By following developments through HCCA communications,
- By participating in the HCCA program o f discussions on issues,
- By representing consumers on health committees,
- By providing feedback on issues facing health consumers,
- By using HCCA facilities to get up-to-date information on health care interventions,
- By participating in consumer representative training.
Visit our blog at http://hcca-act.blogspot.com
Visit healthdirect for 24-hour telephone health advice: http://www.healthdirect.org.au/