HCCA Steering Committees

HCCA has developed two steering committees which provide guidance and advice to staff working on different programs. These are our Steering Committees:


  • The Consumer Representatives Program Steering Committee assists with the planning and oversight of activities related to the HCCA Consumer Representative Program and the selection of consumer representatives.

  • The Health Policy Steering Committee provides oversight and advice in relation to HCCA policy submissions to the ACT Health Directorate, Commonwealth Department of Health and other relevant organisations.

The diagram below depicts HCCA’s reference groups and steering committees:



HCCA Governance Chart





Health Care Consumers’ Association (HCCA) of the ACT is an incorporated association. HCCA has a sound governance body and the skills, attitudes, knowledge and level of expertise of the Executive Committee reflect the core value of our members. This makes the Executive Committee accountable to members, funders and stakeholders that HCCA will strive to meet the objectives set in the Constitution and Strategic Plan which aims to benefit health consumers in the ACT and surrounding areas.

The Association is governed and controlled by the Executive Committee which is elected by the membership in accordance with the Constitution at the Annual General Meeting. Executive Committee members are appointed for a two (2) year term and cannot serve for more than three consecutive terms. The Executive Committee is comprised of a President, Vice President, Treasurer and six (6) ordinary members and they meet eight times per year.

The Executive Committee is responsible for the governance and strategic leadership of the organisation and making sure each area of HCCA is working towards achieving the aims and objectives of the Constitution of the HCCA. The Executive Committee also ensures compliance with legal requirements and ethical standards. The Executive Director plays a key role supporting the Executive Committee, carrying out their decisions and reporting on how HCCA is meeting its objectives.

To know more about each of our Executive Committee members, you can read their EC profiles.


HCCA Constitution

The Constitution was last updated in 2015. The Executive Committee reviews the Constitution regularly to ensure it reflects the governance of the Association.


Strategic Directions

In 2013 HCCA developed the Strategic Plan for 2014 – 2017 in conjunction with the Executive Committee and HCCA members. The input from our members was very useful as they helped us develop meaningful indicators for our strategic goals.

Our Vision

Consumers in control of our own health

Our Mission

Better health outcomes through consumer empowerment


Our Values

We value:


  • Our members’ knowledge, experience and involvement
  • Responsibility
  • Integrity
  • Collaboration
  • Equity
  • Participation and support
  • Mutual respect
  • Inclusiveness

Our Goals

  1. Effective consumer participation in health policy development and service design, planning and delivery
  2. HCCA continues to be a strong and credible voice for consumers on health care
  3. High levels of health literacy in the Canberra community
  4. Our members, staff and stakeholders regard HCCA as a strong and responsive organisation

Annual Reports

Our Annual Reports from 2006 to 2014 are available here.


General Meetings

HCCA’s 2016 Annual General Meeting will be held on Wednesday, 28 September. Location to be confirmed. If you are a member of HCCA please RVSP to Sandra Avila or call our office on 02 6230 7800.



Health Care Consumers' Association

HCCA team 1


Heatlh Care Consumers' Association actively engages with our members and the broader community through social media, our blog and newsletter.


You can find relevant and updated information about new health services in the ACT, awareness campaigns and interesting health issues on our Facebook page. You can also follow us on Twitter.


The HCCA blog is a great place to find in-depth analysis on important health issues in our community.


Our newsletter is published fortnightly and these are available on our website.



Health Issues Groups

Health Issues Groups are information sessions open to our members and members of the public around areas of interest to our members on various health topics. These sessions are of great value to our members and the community and are often a good way to gain community insight into health programs in the ACT. This occur six times a year. If you’re interested in presenting at one of these sessions please contact our policy officer, Eleanor Kerdo.

For blog posts about previous health issues groups please check here.