Health Information

If you have an urgent health concern and don’t know what to do, call the after hours GP helpline on 1800 022 222 – for free health information and assistance from a registered nurse, or medical advice from a GP if you need it.

 
Healthdirect also has symptom checkers and health information on a range of conditions, diseases and symptoms. 

 

walk in centre

 

The Walk-in Centre provides fast, free one-off advice and treatment for people with minor illness and injury. The service is open from 7am - 10pm every day of the year, including Christmas Day and New Year's Day. No appointment is necessary. Children under 2 years and people with complex or serious conditions should see their General Practitioner. 

 

The Walk-in Centre is located at these two locations in the ACT:

 

Belconnen Walk-in Centre
Belconnen Community Health Centre, cnr Lathlain and Cohen Streets, Belconnen

 

Tuggeranong Walk-in Centre
Tuggeranong Community Health Centre, Crn Anketell And Pitman Streets, Tuggeranong

 

find a health service
 
Consumers can search for services by location or by a health service category and can tailor results according to service operating hours.

Who is a health care consumer?

A health care consumer is anyone who uses, has used, or may use any health or health related service. It is not limited to those currently using a service. The terms "patients" and "clients" generally apply only to those currently undergoing some form of treatment.

 

Consumers contribute in unique ways to the discussions around health care service provision because their focus and background differs from that of health service providers and medical practitioners.

 

Health consumers accrue experience of the health care system simply by going about their daily lives. Consumers have dealings with GPs, surgeons, oncologists, haemotologists, physiotherapists, nurse practitioners and a range of other specialists.

 

A 1998 Consumer Focus Collaboration discussed the importance of involving health consumers in decision-making about their own health care, asserting that the consumer contribution "cannot be overlooked [because] they have walked the walk."