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Blogger Tutorial

If you're interested in participating in HCCA's blog, please use the following instructions to create a Blogger.com account.


This video tutorial is provided by Blogger.com, and will explain, step-by-step, how to create your own Blogger account.



Follow other blogs

With the Blogger Following feature you can keep track of the blogs you follow via your Reading List on the Blogger dashboard. There are several ways to become a follower of a blog. One of the easiest ways is to visit a blog that has added the 'Following' widget, ad then follow these steps:

  1. Click the FOLLOW THIS BLOG link under the 'Followers' widget.

    following blogs

  2. You'll then see a pop-up window with the options to either follow publicly or anonymously.

  3. settings for following blogs

  4. Select how you'd like to follow the blog, then click the orange FOLLOW button. You're now a follower of the blog! If you chose to follow the blog publicly, your profile picture will be displayed on the blog with a link to your Blogger profile.

  6. When you become a follower of a blog, the blog will also be added to your Reading List on your Blogger dashboard. Additionally, you can become a follower of any blog or URL (even if the blog doesn't have the 'Followers' widget) by adding the blog to your Reading List on the dashboard.


Health Care Consumers' Association of the ACT (HCCA) provides training for people interested in becoming consumer representatives. The training is free and conducted in a relaxed atmosphere. People share their views and experiences of health services in the ACT, and learn about consumer participation and how it benefits the health system. Participants meet experienced consumer representatives and hear about the consumer representative role first hand.


Excerpts from training evaluations:


"Speakers engaged the trainees at their level - exchanges between equals - which meant that there was no barrier to the absorption of the information by the trainees." 


"Hayley's presentation on Day 2 was inspirational."


"Great session - great objectives and session outlines." 



The training consists of four modules across two days:


  • Module 1- Understanding the Representative Role:
    This module includes discussion on consumer participation and consumer rights, the roles and responsibilities of being a representative and consumer representatives stories.

  • Module 2 - Diversity in Representation:
    This module looks at networking and how to obtain consumer views. It provides tools to enhance your representative role and how HCCA can support you in the role. It outlines the nomination process and guidelines for representation

  • Module 3 - Committee and Presentation Skills: This module looks at how committees work and provides information about the different committees in the ACT health sector. Learn how to prepare for meetings, get noticed and how to put your case and influence the agenda.

  • Module 4- The Context for Representation - HCCA and ACT Health:
    This module explains how HCCA works and how members are involved, it looks at the ACT Health system, the current consumer priorities in ACT Health and how decisions are made in the system.

The training course runs several times per year, in March, May/June and September. If you would like more information about the training or to register your interest contact the office on 6230 7800 or email This email address is being protected from spambots. You need JavaScript enabled to view it. .



Photostrip for training

Committee Vacancies


Standard Five: Patient Identification and Procedure Matching


This committee provides leadership and governance on the Patient Identification Standard in accordance with the National Safety and Quality Health Service Standards. For more information on Standard Five, please see here. For more information on the business of this committee, please see the Terms of Reference above.

The Australian Commission on Safety and Quality in Healthcare have developed National Safety and Quality Health Service (NSQHS) Standards in consultation with a wide range of stakeholders. The primary aims of the Standards are to drive the implementation of safety and quality systems and improve the quality of health care in Australia. The ten NSQHS Standards provide a nationally consistent statement about the level of care consumers can expect from health services. Importantly, ‘Partnering with Consumers’ was chosen as Standard Two. For more information on the National Safety and Quality Health Service Standards, please see here.

The ACT Health Directorate have responded to the National Standards by establishing a committee for each of the Standards. The membership of these committees will consist of ‘Leads’, including an Executive Lead, a Clinical Lead and a Consumer Lead. These committees are an integral part of the implementation of the Standards and HCCA have negotiated to ensure each committee will include a Consumer Lead in its membership.

Meeting Details
This committee meets monthly at the Canberra Hospital. The meeting dates and times for the remainder of 2014 are as follows:
Monday 27 October 2014, 11:00am-12:30pm
Monday 24 November 2014, 11:00am-12:30pm

This is a high-level quality and safety committee. The successful nominee will have experience in meeting procedures and broad knowledge of the consumer issues in this area. The successful nominee will be expected to attend the HCCA Consumer Leads Meetings which occur on the first Tuesday of every second month from 12:00pm to 1:00pm in Hackett. The next meeting will be held on Tuesday 7 October.

Nominations close Tuesday 23 September 2014. Please find the nomination form here. Please see the nomination form for a list of required competencies for a Consumer Representative. Please keep these in mind when completing your nomination. All nominations for this committee will be assessed by the HCCA Executive Committee.



Conference Sponsorship Positions

ACT Medicare Local Future Thinking Symposium


This conference is organised by ACT Medicare Local and will be held from 9:00am to 5:00pm on Friday 17 October in Canberra.


This symposium will discuss how we might apply whole of system thinking, local and regional innovation in health and social care, solutions to contemporary local and regional health and social care challenges and the role of future primary health networks in improving the system.

For more information on the conference, please see here.

HCCA Sponsorship
HCCA will sponsor four consumer representatives to attend this conference. Registration and travel costs will be paid for by HCCA. Consumer representatives who are chosen to attend this conference will be asked to complete a written conference report within four weeks of attending.

Expressions of Interest
Expressions of interest close Tuesday 23 September 2014. Please find the expression of interest form here. Please see the form for the criteria used to assess all expressions of interest.


Consumer Representatives Program

The Consumer Representatives Program is a focal point for both consumer groups and government for the nomination, training and support of consumer representatives. It provides skilled representatives to more than 50 committees across the ACT health system.


The Program provides training, policy support and resource materials for consumer representatives, establishes channels for representatives to feedback to the community and identifies potential nominees for committees and advisory boards.


Why a consumer representative?


Representatives are people who use healthcare have particular knowledge not otherwise available to policy makers. They ensure health service users have input into policies and direction and remind committee members that the public interest is of primary concern.


What is a consumer representative?


A consumer representative is someone who is endorsed by the Health Care Consumers' Association of the ACT (HCCA) to represent the views and interests of health consumers.


HCCA consumer representatives have experience of health services primarily as consumers of services. They commit to being well informed about relevant health issues and representing a broad range of consumer views by ensuring they are accountable to others through HCCA and/or other community groups.


For more information about consumer representation click to the Consumers' Health Forum of Australia (CHF)http://www.chf.org.au/ . Health Care Consumers' Association of the ACT Inc is a member of CHF, which is an independent member-based non-government organisation providing a national voice for health consumers.