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Blogger Tutorial

If you're interested in participating in HCCA's blog, please use the following instructions to create a Blogger.com account.


This video tutorial is provided by Blogger.com, and will explain, step-by-step, how to create your own Blogger account.



Follow other blogs

With the Blogger Following feature you can keep track of the blogs you follow via your Reading List on the Blogger dashboard. There are several ways to become a follower of a blog. One of the easiest ways is to visit a blog that has added the 'Following' widget, ad then follow these steps:

  1. Click the FOLLOW THIS BLOG link under the 'Followers' widget.

    following blogs

  2. You'll then see a pop-up window with the options to either follow publicly or anonymously.

  3. settings for following blogs

  4. Select how you'd like to follow the blog, then click the orange FOLLOW button. You're now a follower of the blog! If you chose to follow the blog publicly, your profile picture will be displayed on the blog with a link to your Blogger profile.

  6. When you become a follower of a blog, the blog will also be added to your Reading List on your Blogger dashboard. Additionally, you can become a follower of any blog or URL (even if the blog doesn't have the 'Followers' widget) by adding the blog to your Reading List on the dashboard.


Health Care Consumers' Association of the ACT (HCCA) provides training for people interested in becoming consumer representatives. The training is free and conducted in a relaxed atmosphere. People share their views and experiences of health services in the ACT, and learn about consumer participation and how it benefits the health system. Participants meet experienced consumer representatives and hear about the consumer representative role first hand.


Excerpts from training evaluations:


"Speakers engaged the trainees at their level - exchanges between equals - which meant that there was no barrier to the absorption of the information by the trainees." 


"Hayley's presentation on Day 2 was inspirational."


"Great session - great objectives and session outlines." 



The training consists of four modules across two days:


  • Module 1- Understanding the Representative Role:
    This module includes discussion on consumer participation and consumer rights, the roles and responsibilities of being a representative and consumer representatives stories.

  • Module 2 - Diversity in Representation:
    This module looks at networking and how to obtain consumer views. It provides tools to enhance your representative role and how HCCA can support you in the role. It outlines the nomination process and guidelines for representation

  • Module 3 - Committee and Presentation Skills: This module looks at how committees work and provides information about the different committees in the ACT health sector. Learn how to prepare for meetings, get noticed and how to put your case and influence the agenda.

  • Module 4- The Context for Representation - HCCA and ACT Health:
    This module explains how HCCA works and how members are involved, it looks at the ACT Health system, the current consumer priorities in ACT Health and how decisions are made in the system.

The training course runs several times per year, in March, May/June and September. If you would like more information about the training or to register your interest contact the office on 6230 7800 or email This email address is being protected from spambots. You need JavaScript enabled to view it. .



Photostrip for training

Committee Vacancies


Canberra Imaging Group Clinical Risk and Audit Committee and Canberra Imaging Group Angiography Suite Patient Care Review, Morbidity and Mortality Sub Committee


The Canberra Imaging Group are a private health care provider which offers a diverse range of healthcare services for referred patients. For more information on the Canberra Imaging Group, please see here.


Please note that this opportunity is for one consumer representative to become a member of two related committees.


The Clinical Risk and Audit Committee aims to achieve measurable and sustainable improvements in the quality of diagnostic imaging and patient care provided by Canberra Imaging Group through a process of clinical review and audit. For more information on the committee please see the Terms of Reference above.


The Clinical Risk and Audit Committee meets four times a year at the Canberra Imaging Group offices, Deakin. The next meeting has not yet been scheduled.


The Canberra Imaging Group Angiography Suite Patient Care Review, Morbidity and Mortality Sub Committee aims to review all episodes of patient care, all adverse outcomes and serious morbidity associated with the services offered to patients from the Angiography/Interventional Suite. The angiography suite offers Diagnostic Peripheral Angiography /Angioplasty/Stent insertion, Carotid Angiography, Biliary drainage/Stent insertion, Ureteric drainage/Stent insertion, Vertebroplasty, Lumbar sympathectomy, Tumour ablation and Endoluminal Abdominal Aortic Aneurism repair. The focus of the meeting is to identify issues related to patient care, the process or systems that led to the adverse event and not on the individuals who provided the care. For more information on this committee please see the Terms of Reference above.


The Canberra Imaging Group Angiography Suite Patient Care Review, Morbidity and Mortality Sub Committee meetings are held as required and there are usually about 2-3 per year. The next meeting for this committee is on Wednesday 26 August at 3:30 pm at Calvary John James Hospital, Deakin.


No specific requirement, however it may be helpful to have had experience of this health care provider or the conditions they treat.


Nominations for these two committees close Wednesday 26 August 2015. All nominations will be assessed by the Consumer Representatives Program Steering Committee against the selection criteria. For more information please see here.


Cancer Ambulatory & Community Health Support (CACHS) Clinical Governance Committee Meeting


This committee provides a forum for over-arching clinical governance of CACHS. The committee receives reports on quality and safety issues, morbidity and mortality and work safety. The committee provides leadership around all clinical functions of the Division, including quality improvement activities, policies, Standard Operating Procedures, research and Riskman incident reporting. For more information on this committee please see the Terms of Reference above.

Meeting Details
This committee meets on the first Tuesday of every month from 4:00pm to 5:30pm at the Canberra Hospital.

The successful nominee will have experience in meeting procedures. Please note this does not exclude new consumer representatives.

Nominations for this committee close Wednesday 23 September 2015. All nominations will be assessed by the Consumer Representatives Program Steering Committee against the selection criteria. For more information please see here.




Conference Sponsorship Positions


National Primary Health Care Conference: Innovation, Challenges and Opportunities


Date: 2 to 4 November 2015

Venue: Canberra, National Convention Centre 


This event will bring together leading international and national speakers providing a platform to engage, challenge and exchange ideas for the future of primary health care in Australia.

The conference will showcase examples of innovation in the primary health care sector both in Australia and abroad. This will include clinical leadership, best practice and Primary Health Network initiatives. There will be opportunities to discuss the challenges being faced at consumer, service and governance levels as well as examining issues around funding models, commissioning and consumer centred care and access to services. The conference will also explore opportunities for stakeholders in the primary health care sector to better shape the future of care in Australia with a focus on implementing research, forging new partnerships and utilising Primary Health Networks, NGO and industry interactions.

Read more about the conference, including a draft program, here.

HCCA is currently offering sponsorship for one consumer representative. This will include the cost of registration, as well as transport assistance to and from the venue if required.

Expressions of Interest
Expressions of interest close Wednesday 23 September 2015. All expressions of interest will be assessed by the Consumer Representatives Program Steering Committee against the selection criteria. For more information please see here.


Consumer Representatives Program

The Consumer Representatives Program is a focal point for both consumer groups and government for the nomination, training and support of consumer representatives. It provides skilled representatives to more than 50 committees across the ACT health system.


The Program provides training, policy support and resource materials for consumer representatives, establishes channels for representatives to feedback to the community and identifies potential nominees for committees and advisory boards.


Why a consumer representative?


Representatives are people who use healthcare have particular knowledge not otherwise available to policy makers. They ensure health service users have input into policies and direction and remind committee members that the public interest is of primary concern.


What is a consumer representative?


A consumer representative is someone who is endorsed by the Health Care Consumers' Association of the ACT (HCCA) to represent the views and interests of health consumers.


HCCA consumer representatives have experience of health services primarily as consumers of services. They commit to being well informed about relevant health issues and representing a broad range of consumer views by ensuring they are accountable to others through HCCA and/or other community groups.


For more information about consumer representation click to the Consumers' Health Forum of Australia (CHF)http://www.chf.org.au/ . Health Care Consumers' Association of the ACT Inc is a member of CHF, which is an independent member-based non-government organisation providing a national voice for health consumers.