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Blogger Tutorial

If you're interested in participating in HCCA's blog, please use the following instructions to create a Blogger.com account.


This video tutorial is provided by Blogger.com, and will explain, step-by-step, how to create your own Blogger account.



Follow other blogs

With the Blogger Following feature you can keep track of the blogs you follow via your Reading List on the Blogger dashboard. There are several ways to become a follower of a blog. One of the easiest ways is to visit a blog that has added the 'Following' widget, ad then follow these steps:

  1. Click the FOLLOW THIS BLOG link under the 'Followers' widget.

    following blogs

  2. You'll then see a pop-up window with the options to either follow publicly or anonymously.

  3. settings for following blogs

  4. Select how you'd like to follow the blog, then click the orange FOLLOW button. You're now a follower of the blog! If you chose to follow the blog publicly, your profile picture will be displayed on the blog with a link to your Blogger profile.

  6. When you become a follower of a blog, the blog will also be added to your Reading List on your Blogger dashboard. Additionally, you can become a follower of any blog or URL (even if the blog doesn't have the 'Followers' widget) by adding the blog to your Reading List on the dashboard.


Health Care Consumers' Association of the ACT (HCCA) provides training for people interested in becoming consumer representatives. The training is free and conducted in a relaxed atmosphere. People share their views and experiences of health services in the ACT, and learn about consumer participation and how it benefits the health system. Participants meet experienced consumer representatives and hear about the consumer representative role first hand.


Excerpts from training evaluations:


"Speakers engaged the trainees at their level - exchanges between equals - which meant that there was no barrier to the absorption of the information by the trainees." 


"Hayley's presentation on Day 2 was inspirational."


"Great session - great objectives and session outlines." 



The training consists of four modules across two days:


  • Module 1- Understanding the Representative Role:
    This module includes discussion on consumer participation and consumer rights, the roles and responsibilities of being a representative and consumer representatives stories.

  • Module 2 - Diversity in Representation:
    This module looks at networking and how to obtain consumer views. It provides tools to enhance your representative role and how HCCA can support you in the role. It outlines the nomination process and guidelines for representation

  • Module 3 - Committee and Presentation Skills: This module looks at how committees work and provides information about the different committees in the ACT health sector. Learn how to prepare for meetings, get noticed and how to put your case and influence the agenda.

  • Module 4- The Context for Representation - HCCA and ACT Health:
    This module explains how HCCA works and how members are involved, it looks at the ACT Health system, the current consumer priorities in ACT Health and how decisions are made in the system.

The training course runs several times per year, in March, May/June and September. If you would like more information about the training or to register your interest contact the office on 6230 7800 or email This email address is being protected from spambots. You need JavaScript enabled to view it. .



Photostrip for training

Committee Vacancies

Division of Medicine Quality and Safety Committee

This committee provides a forum to oversee the management and implementation of quality and safety activities in the Division of Medicine in ACT Health. The committee aims to provide a leadership role to define and champion a quality and safety culture. This includes overseeing accreditation, clinical audit, clinical review, consumer feedback, incident management, policy, quality improvement and risk management. For more information on this committee, please see the Terms of Reference above.

Meeting Details
This committee meets on the third Wednesday of every month from 3:00pm to 4:30pm. The committee meets at the Canberra Hospital.

There are no special requirements for this committee. Please refer to the list of required competencies for a Consumer Representative when completing a nomination form.

Nominations close Wednesday 30 July 2014. Please find the nomination form here. Please see the nomination form for a list of required competencies for a Consumer Representative. Please keep these in mind when completing your nomination.


Conference Sponsorship Positions


The Quantum Leap Conference - Health Innovation: Making Quality Count


This conference is being organised by the Australian Healthcare and Hospitals Association (AHHA) and the Australian Council on Healthcare Standards (ACHS).

In a health system under pressure from increasing demand, cost increases and budget restraint, the focus on value for money continues to grow. Clinicians, managers and policy makers are striving to balance the drive for efficiencies with the need to maintain and improve quality health outcomes.


The Quantum Leap. Health Innovation: Making Quality Count will highlight the challenges faced and the achievements of successful innovators.  International perspectives on health service management and delivery will be complimented by a showcase of award winning local health innovators.


For more information on the conference, including the preliminary program, please see here

The Quantum Leap Conference will be held from 9-10 September 2014 at in Brighton-le-Sands in Sydney, NSW.


HCCA Sponsorship Details:

HCCA will be sponsoring one consumer representative to attend this conference. The sponsorship includes registration, transport and a meals allowance. The successful nominee will be required to complete an informal written report with one month after the conference to share some key points with other consumers.


Nominations close on Wednesday 30 July. Please find the expression of interest form and selection criteria here.   


Consumer Representatives Program

The Consumer Representatives Program is a focal point for both consumer groups and government for the nomination, training and support of consumer representatives. It provides skilled representatives to more than 50 committees across the ACT health system.


The Program provides training, policy support and resource materials for consumer representatives, establishes channels for representatives to feedback to the community and identifies potential nominees for committees and advisory boards.


Why a consumer representative?


Representatives are people who use healthcare have particular knowledge not otherwise available to policy makers. They ensure health service users have input into policies and direction and remind committee members that the public interest is of primary concern.


What is a consumer representative?


A consumer representative is someone who is endorsed by the Health Care Consumers' Association of the ACT (HCCA) to represent the views and interests of health consumers.


HCCA consumer representatives have experience of health services primarily as consumers of services. They commit to being well informed about relevant health issues and representing a broad range of consumer views by ensuring they are accountable to others through HCCA and/or other community groups.


For more information about consumer representation click to the Consumers' Health Forum of Australia (CHF)http://www.chf.org.au/ . Health Care Consumers' Association of the ACT Inc is a member of CHF, which is an independent member-based non-government organisation providing a national voice for health consumers.