Committee Vacancies

There are currently no new committees. Please check back here soon for updates.



Conference Sponsorship Positions

COTA Australia's National Policy Forum 2016- Reframing Primary Health Care for Older Australians

When: Thursday 21st July 2016
Time: 9:00am - 5:00pm
Where: National Press Club, Canberra

Older Australians rely heavily on primary health care to support them to live healthy, active, independent and contributing lives. But our systems of primary care do not always deliver what is needed. The COTA Australia National Policy Forum will discuss issues affecting older people such as: access and affordability in a range of primary care services; the link between primary care and broader wellbeing; the best models of primary care; and how primary care can address the needs of a diverse older population. It will look at recent policy changes in this area and ask how they are likely impact on the health and wellbeing of older Australians. In 2016 COTA Australia will explore how to make primary health care more responsive to the needs of older Australians and contribute to greater wellbeing in later life.

More information about this conference can be found here.

HCCA will sponsor one consumer representative to attend this forum. Sponsorship includes the cost of forum entry and transport assistance if required. The consumer representative who is sponsored to attend this forum will be required to write a short report to be published on the HCCA blog. If this presents a barrier to your attendance please contact the HCCA office on 6230 7800 for assistance.

To apply for sponsorship, please complete an expression of interest here by  5pm this Friday 15 July.

Committee Vacancies (3)

There are currently no new committees. Please check back here soon for updates.


Conference Sponsorship Positions

There are currently no conference sponsorship positions. Please check back here soon for updates.

Reimbursement for Out of Pocket Expenses

ACT Health recognises that consumer representatives should not be left out of pocket from their consumer representative work. All ACT Health committees provide reimbursement for expenses. The current rate of reimbursement is $75.00 per two hour meeting, and a pro-rata rate for meetings longer than two hours. This payment is intended to cover any costs incurred as a result of consumer representative work, such as petrol, parking, printing meeting papers and childcare. Most but not all other non-government health service committees have a similar rate of reimbursement.


The ACT Health Consumer, Carer and Community Representative Reimbursement Policy can be found on their website. Our CRP team liaise with the committee Chairs to ensure consumer representatives receive reimbursement. 


As of August 2013, the ACT Health Consumer, Carer and Community Representative Policy has changed.  The latest policy can be downloaded below.




Health Care Consumers' Association of the ACT (HCCA) provides training for people interested in becoming consumer representatives. The training is free and conducted in a relaxed atmosphere. People share their views and experiences of health services in the ACT, and learn about consumer participation and how it benefits the health system. Participants meet experienced consumer representatives and hear about the consumer representative role first hand.


Excerpts from training evaluations:


"Speakers engaged the trainees at their level - exchanges between equals - which meant that there was no barrier to the absorption of the information by the trainees." 


"Hayley's presentation on Day 2 was inspirational."


"Great session - great objectives and session outlines." 



Consumer representative training covers the following modules: 


• What is consumer participation?

• What are consumer perspectives? 

• Navigating our health system 

• The importance of health literacy

• How to keep ourselves safe in our health system



Our consumer representative training dates for 2016 are as follows:

• Saturday 7 and Saturday 14 May 2016 from 10:00am to 3:00pm
• Friday 11 and Friday 18 November 2016 from 10:00am to 3:00pm


If you would like more information about the training or to register your interest contact the office on 6230 7800.



Photostrip for training

How to become a member


Step 1: Fill in a Membership Application Form.  Each person applying for membership must fill out the membership application form and sign the declaration that they agree to accept and fully support the Aims and Objectives of the Association.


Step 2: Your application will be considered by the Executive Committee (EC) at the first meeting after receiving your application.  If you agree to accept and fully support the Aims and Objectives of the Association and have applied in accordance with the application process, your application is likely to be accepted.


Step 3: If you application is accepted, you will be sent a letter of confirmation from HCCA.  If the EC decides that an applicant is not suitable to become a HCCA member, the Executive Director will send a letter to that applicant outlining why the EC has decided not to accept their membership application. The membership fee and any donation received will be returned to the applicant with the letter.


Renewal of Membership

The membership period is three years. Renewal of membership is due on 1 July in the year of expiry.  All members should renew their membership at the end of the three year membership term.


Where any member fails to renew by September 30 in the year the membership expires, their membership will lapse and will not be reinstated until the fee is paid. If a membership has lapsed for more than a calendar year they will be required to reapply for membership.


If you would like to become a member or renew your membership, please fill in the appropriate form below and return it to HCCA with your payment.



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