Have you ever needed or wanted to access your health records in the ACT? Did you know that there is legislation in place which allows for health services to charge a fee for this access?
For instance, if you ask to view your health record, you may be charged a fee of $15.60. Or if you ask for your health record to be provided to you, up to 50 pages inclusive of any search time, a fee of $42.70 could be charged. You can find a full list of fees in the current legislation in place in the ACT, along with an explanatory statement, here:
Under the legislation, the charging of these fees is at the discretion of the health service provider. These fees are not meant to be a barrier to accessing health records. They are in place to help ensure service providers receive reasonable reimbursement for the cost of providing access to the health records they hold.
The fees payable may be waived, or reduced in some circumstances, such as
- where the fee might result in hardship
- where it might be considered unreasonable to charge the fee
- for those holding a health care concession card, determined fees are 50% of those outlined in the legislation
ACT Health provides information on their processes for accessing your medical records here: https://www.health.act.gov.au/about-our-health-system/accessing-your-medical-records
Other private providers, such as general practitioners (GPs), allied health professionals, dentists and medical specialists should be able to provide you with information on their processes and fees.
ACT Health also has a useful fact sheet on how to transfer your health record when
- a health practice is closing or relocating
- a health practice is merging with another practice
- a health practitioner or a consumer moves to another practice
These transfers can also be subject to fees. ACT Health’s fact sheet on transferring your health record can be found here: https://www.health.act.gov.au/sites/default/files/2018-09/Transferring%20a%20health%20record%20fact%20sheet.pdf
An electronic “My Health Record” can provide you with more access and control of your health information. As the number of providers uploading information to My Health Record increases over time, so will the usefulness of your My Health Record.
My Health Record can be accessed wherever you are, as long as there is internet access. For more information on My Health Record, visit: www.myhealthrecord.gov.au
HCCA Policy Officer
Date published: 20/2/2019
Last updated: 19/3/2019