We offer a range of workshops that help people navigate the health system and become more informed. Workshops can be modified to meet the needs of your group. The list of all the workshop that are available as well as their objectives can be found here: List of HCCA Health Literacy Workshops
Please contact our office if you are interested in any of these workshops.
Presentation on My Health Record
A presentation on My Health Record was given by the Capital Health Network on 31 July 2018 to interested health consumers. Below is a summary of the presentation as well as answers to questions from consumers. More information on My Health Record can be found at https://www.myhealthrecord.gov.au/
What is Health Literacy anyway?
What is health literacy?
A one-page infographic (text and pictures) summarising health literacy.
Health literacy for consumers
A one-page infographic (text and pictures) describing what you can do to better understand your health.
A one-page infographic (text and pictures) showing the two components of health literacy
Health literacy in Australia
A one-page infographic (text and pictures) showing the percentages of Australians’ overall health literacy.
Questions to ask your doctor and health worker
5 questions to ask your doctor – A4 size/ poster size
A one-page tip sheet listing five questions to ask your doctor or other health care provider before you get any test, treatment or procedure. These questions aim to make sure you end up with the right amount of care — not too much and not too little.
5 questions to ask your doctor – translated resources
This webpage contains translated versions of the 5 questions you should consider asking your doctor or other healthcare provider before you get any test, treatment or procedure.
Communicating with your health care provider
A one-page fact sheet with suggestions to help you get the most of your healthcare appointments, with tips to use before, during and after your appointment.
This page includes questions to ask your doctor about health problems, treatments, medicines and tests.
Ask Me 3– Good Questions for your Health
Ask Me 3®is an educational program that encourages patients and families to ask three specific questions of their providers to better understand their health conditions and what they need to do to stay healthy.
On this webpage you will find information and a video to assist with questions to ask your doctor and help weigh up your options.
Where can I get information on medicines?
NPS MedicineWise: Making wise choices about medicines
This webpage contains written information and videos to help you weigh up the pros and cons of taking a medicine, and how to work with your health professional to make the right decisions for you.
Where can I get after hours care?
ACT Walk in Centres – Belconnen, Tuggeranong and Gungahlin, 7:00am – 10pm daily
Walk in for treatment of minor injury or illness. The Walk-in Centre provides free one-off advice and treatment for people with minor illness and injury. No appointment is necessary. Children under 2 years and people with complex or serious conditions should see their General Practitioner. This is a free service for Medicare Card holders.
Canberra After Hours Locum Medical Service (CALMS) is an after-hours doctor service operated by Canberra General Practitioners. Each member doctor of CALMS participates on a roster to provide appropriate medical after hours care in the ACT. CALMS provides care both at home and in surgeries.
13SICK National Home Doctor Services– 13 7425
The National Home Doctor Service is Australia’s largest network of after hours home visiting doctors. This is a bulk billing service.
How safe is my hospital?…information on quality and safety
On MyHospitals you can search and compare the performance information for more than 1,000 Australian public and private hospitals.
The ACT Public Health Services Quarterly Performance Report is a quarterly activity report on the performance of ACT public health services. This website has links to each quarterly report, going back to 2009-10.
ACT Hospitals and health services
This website is a search engine for ACT health services, health advice and information.
Capital Health Network, funded by ACT Health, has developed Live Healthy Canberra. This is an online directory that provides high quality information about healthy living related programs and services to Canberrans, health professionals and workplaces.
Where can I get trusted health advice?
HCCA has a list of Australian websites with trusted health information.
Healthdirect is a health search engine where you can find information about health and health services. It also has a ‘symptom checker’– you put in your symptoms and some personal information and it will tell you what steps you should take.
Better Health Channel is funded by the Victorian government to provide a wide variety of health information.
Healthand is a website with general health information and lots of short videos. You can also store your health records and link your fitness tracker. It is endorsed by the Royal Australian College of General Practitioners.
MyDr is an Australian healthcare website that provides reliable health information, health tools and calculators for symptoms, diseases, test & investigations, medicines, treatments and more.
Last updated: 7/11/2018