What do consumers want from patient portals? by Darlene Cox

At our recent Members’ Forum we had a representative talking about digital patient journey boards. The presentation prompted many questions about digital health and patient portals. Since then I have had a few conversations with people about electronic patient portals. Consumers have been promised a patient portal for many years, dating back to the E-Healthy…

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Patients in Medical Practices in Britain by Ann Thomson

Can you imagine a medical practice where there is a patient director working alongside the clinical and operational directors? It’s an amazing idea, isn’t it? But in the UK, at least one musculoskeletal medicine practice has been trying it out. Sussex Musculoskeletal (MSK) Partnership decided that they wanted to have the “systems, processes and cultures…

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Consent, information for decision-making and the Patient Journey by Fiona Tito Wheatland

Fiona Tito Wheatland is the HCCA consumer representative on the Consent Working Group with Canberra Health Services. Fiona has been drafting materials to support the discussions. We thought that this document sets out consent issues as they relate to the patient journey really well and others would be interested to read this. There are a…

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When anyone is unsafe, everyone is unsafe (by Kate Gorman)

HCCA welcomes the news that a pilot program, known as SafeWards, will be implemented in the ACT’s secure mental health facility Dhulwa. Safewards is a program originally developed by Professor Len Bowers and colleagues in the UK, which has been shown to be effective in reducing the rates of conflict and containment in psychiatric wards and facilities. The ACT…

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Consumer information on medicinal cannabis (by Jill Moran)

Recently, HCCA and Chronic Pain Australia provided two sessions on medicinal cannabis as part of our Chronic Conditions Seminar Series. The sessions focused on helping people to understand the science of medicinal cannabis, to consider if they might be eligible for medicinal cannabis, and to understand the process of being prescribed medicinal cannabis. All of…

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