This Consumer Reference Group is chaired by Adele Stevens and aims to

• inform the ACT Health Directorate, Canberra Health Services and Capital Health Network about the needs of older health care consumers,
• foster relationships between consumer and health service providers, and
• provide a reference point for the development of patient-centred care in terms of the needs and experiences of older people.

The Health of Older People is HCCA’s largest Consumer Reference Group. It prompted the research we did into home-based palliative care and contributed significantly to the following submissions:

• Inquiry into End of Life Choices and Palliative Care in the ACT
• Single Charter of Aged Care Rights
• Inquiry into the Quality of Care in Residential Aged Care Facilities in Australia
• Consultation on patient safety and quality improvement in primary care
• Single Charter of Aged Care Rights
• Submission to the Royal Commission into Aged Care Quality and Safety

Last updated: 28/6/2019