HCCA Reports

The Way Back Support Service

Participant experiences and expectations of The Way Back Support Service – February 2019

Patient Care Navigation in the ACT

A model for patient navigation in the ACT for people with chronic and complex conditions – September 2018

After-hours Care in the ACT

Consumer Experience and Expectations of After-Hours Primary Care in the ACT – April 2018

Quality and Safety in Health Care

Spend Time to Save Time: What quality and safety means to health care consumers and carers in the ACT – December 2017

HealthPathways Patient Information

Review of HealthPathways Patient Information – September 2017

Home-Based Palliative Care

Consumer and Carer Experiences and Expectations of Home-Based Palliative Care in the ACT – September 2017

Obesity Management Services

Capturing the User Experience of the Obesity Management Service – June 2016

Health Infrastructure Program

Consumer Involvement in Health Infrastructure Projects in the ACT 2009-2016 – December 2016

Health Care Consumers’ Association Tour of Fiona Stanley Hospital, Western Australia – March 2016

Health Care Consumers’ Association Tour of St John of God Midland Hospital, Western Australia – March 2016

The ladder of research utilisation: Implementing consumer-led research

Perceptions of need: Why consumers seek urgent primary care

Last updated: 11/4/2019