HCCA is the peak health consumer advocacy body in the ACT, supporting and developing health consumer perspectives and policy in the Territory for over 30 years. HCCA is an organisation through which everyone can participate in policy, planning and service decisions that affect their health. HCCA works to improve the quality and availability of health services, supports consumers to identify shared priorities about health and represents these views to the ACT Government.


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  • icon Update - University of Canberra Public Hospital: Invitation to the eventOn Monday 8 February HCCA staff attended the smoking ceremony and sod turning for the University of Canberra Public Hospital, the new rehabilitation hospital which is being built on the grounds of the University of Canberra. HCCA has been very involved with this project. Our involvement dates back to 2010 when we first proposed a sub-acute hospital to the then Minister for Health, Katy Gallagher.Since that time we have undertaken plenty of research, reading articles, attending… 4 days ago
  • icon Building 15, Canberra Hospital: Our Executive Director, Darlene Cox, had a tour of the new Building 15 at #Canberra Hospital in early December. She took a  few photos to share.Treatment Room in Building 15 at Canberra Hospital and Health Services Consult Room in Building 15 at Canberra Hospital and Health ServicesConsult Room in Building 15 at Canberra Hospital and Health ServicesLong, wide corridors in Building 15. There is good lighting and alcoves to store a range of equipment. Gym for exercise… 2 months ago
  • icon Medicare Benefits Schedule Review Consultation :President Report Dr Sue Andrews: On 26 October I attended a Consumer Workshop in Sydney, one of several convened by the Consumers’ Health Forum as part of the government’s consultation process for the Review of the Medicare Benefits Schedule (MBS).The workshop was attended by a diverse range of consumer advocates and organisations including Breast Cancer Network Australia, Pain Australia, and the Australian Patients Association.  The Minister for Health, Sussan Ley, gave some introductory comments about why the MBS needs… 3 months ago
  • icon Health in Difference Conference Report By Elizabeth Proctor Health Care Consumers’ Consumer Representative & Eleanor Kerdo Policy Officer HCCA: Elizabeth Proctor:In mid August I was lucky enough to attend the first day of the 9th National LGBTI Health Conference Health in Difference (and I apologise for the delay in reporting back!). The most striking thing about the conference was how thoughtfully the program and speakers engaged with the overlaps and interactions between healthcare provision and marginalisation of groups. A special focus was placed on how Aboriginal and Torres Strait Islander and culturally and linguistically… 3 months ago
  • icon Launch of Capital Health Network: Yesterday I spoke at the launch of the Capital Health Network. The entity was officially launched by Simon Corbell MLA, Minister for Health and Deputy Chief Minister.The Chair of the Network, Dr Martin Liedvogal, shared the Blue Print with attendees. This document sets out the roadmap for the Network.My speech is posted here for people to read. As usual, I strayed from the script a little… 6 months ago
  • icon Today at the office we measured out room sizes for the University of Canberra Public Hospital and thought about how patients, carers, visitors and staff would navigate the space. It was a bit of fun but also good to test what we know about evidence based design. The designs are yet to be finalised and User Groups are under way at the moment to finalise the plans so it provides us with another perspective to feed into the design process. #Canberra 2 days ago
  • icon On 2 February 2016, the Senate referred the matter of medical complaints process in Australia to the Senate Community Affairs References Committee for inquiry and report. HCCA will be preparing a submission on this as it is an important consumer issue. We encourage people to make submissions. 4 days ago
  • icon Funny video, great message. https://m.youtube.com/watch?v=A6tVnQiB7Pw 4 days ago
  • icon Ever wondered what the TGA does? Ever had a faulty medicine and wondered what to do? This video may help. https://www.youtube.com/watch?v=tgI2Wigh2sg&app=desktop 4 days ago
  • icon HCCA staff went to the smoking ceremony and sod turning on the site of the new University of Canberra Public Hospital today. Darlene wrote a blog post about this and there are a few photos too. #Canberra ACT Government 4 days ago