HCCA is the peak health consumer advocacy body in the ACT, supporting and developing health consumer perspectives and policy in the Territory for over 30 years. HCCA is an organisation through which everyone can participate in policy, planning and service decisions that affect their health. HCCA works to improve the quality and availability of health services, supports consumers to identify shared priorities about health and represents these views to the ACT Government.


Read More

  • icon Health Pathways for the ACT: On Monday 7 April I attended a joint workshop with ACT Health an ACT Medicare Local on Health Pathways. Eleanor Kerdo and Katrina, a consumer representative with HCCA, also participated.Leanne Wells (CEO, ACT Medicare Local) formally opened the workshop and provided a brief  introduction of health pathways, stating that it is an important collaboration between ACT Health and ACTML. Health pathways is a powerful platform to improve services and outcomes for consumers and they see it as an opportunity… 11 hours ago
  • icon ACT Dental Health Forum 28 March 2014: On the 28th of March HCCA hosted a Dental Health Forum.Yelin , Loretta Bettiens and the DHP teamThis was presented by Loretta Betteins, Director Dental Health Programs (DHP) and her team. Loretta, provided an overview of the public dental program which involves at combination of dentists, dental therapists, prothetists and technicians who make dentures. More recently this expanded to include the oral health and hygienist role. The DHP is a very busy service, taking 4000 phone calls per… 2 weeks ago
  • icon Tuggeranong Community Heatlh Centre: We attended the official launch of the Tuggeranong Community Health Centre on Saturday 22 March 2014. This is the new, refurbished health centre in the Tuggeranong Town Centre.Dr Peggy Brown and Chief Minister, Katy Gallagher MLA unveiling the plaque (@ACTHealth Twitter feed).The Community Open Day provided an opportunity for members of the community to walk through the new facility.We had a stall on the second floor in the new area for renal dialysis. We spoke to consumers about after hours primary… 1 month ago
  • icon Speech at the ACT Health Consumer Representatives Thank You Celebration: I’d like to acknowledge the Ngnunnawal people on whose land we are meeting today and pay my respects to their elders past and presentI’m really pleased to be here today as HCCA President on this important occasion where consumer and carer representatives are recognised and acknowledged for their significant contribution to the ongoing quality and safety of health services in the ACT. Most are volunteers who bring a great deal of  experiential knowledge about their own and their families’… 2 months ago
  • icon The Australian Medicare Local Alliance - National Primary Health Care Conference: National Primary Health Care ConferenceGold Coast Convention and Exhibition Centre, November 13-15, 2013This conference was attended by over 1400 delegates from around the country and it’s overarching theme was “Keeping People Well and Out of Hospital.”As well as a national convention for Medicare Locals there were a number of pre conference workshops in the key areas of the ML population health focus such as Indigenous Health, a Mental Health Stakeholder forum, Coordinated Care for Veterans,… 2 months ago
  • icon ACT Medicare Local and Canberra Hospital and Health Services are partnering to introduce Health Pathways in the ACT. This video provides an over based on the experience of Hunter New England. HCCA has been involved a little bit but are looking forward to more connection with this work. 11 hours ago
  • icon Websites about health care services are designed for consumers ... or are they. Interesting report on US hospital websites that relate to the Australian experience. We are working with Canberra Hospital and Health Services to improve their website so it better meets the needs of people in our community. 12 hours ago
  • icon An interesting Bloomberg visualisation on lifespan and death in USA. We would love to see an Australian one! Anyone a graphic design data wiz? http://www.bloomberg.com/dataview/2014-04-17/how-americans-die.html?alcmpid=view 1 day ago
  • icon Do you have Google+? Find HCCA at https://plus.google.com/u/0/b/101943782131384276437/101943782131384276437/about/p/pub Maybe we could do a HCCA google hang out about the upcoming senate submission into out of pocket costs? 1 day ago
  • icon HCCA staff 10 minutes outside playing everyday = Healthy Staff = Healthy Work Outcome 4 days ago