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Consumer Representative Opportunities

We are always looking for new consumer representatives. If you are interested in advocating for a better health system for all, please consider joining HCCA. Please note all HCCA consumer representatives must be members of our organisation and complete consumer representative training.

If you already know the details of the opportunity you want to apply for, you can skip to forms.


HCCA Internal Committees and Opportunities

HCCA Consumer Participation Committee

Closing date: Wednesday 20 March 2024

HCCA is looking for a new member to join our Consumer Participation Committee (CPC).

The CPC is a committee that ensures the HCCA Consumer and Community Participation Framework is developed, put into action, and checked to meet HCCA’s goals. Their work includes giving input, reviewing tasks and activities to follow HCCA policies. They also endorse consumer representatives to committees, guide and contribute to policy reviews, and suggest program improvements. Please note that this committee is endorsed by HCCA’s Executive Committee and is not reimbursed.

To be endorsed for this committee you need to have a good understanding of HCCA’s Consumer Participation Framework and experience as a trained consumer representative.

The committee meets on the third Monday of the month from 11 – 12:30pm in person or online via Zoom.

Download the HCCA Consumer Participation Committee Terms of Reference.

You can nominate for this opportunity using the online form, or by calling the HCCA office on 6230 7800.

Please note that you will need to have completed consumer representative training to be endorsed by HCCA to this committee.

For more information about consumer representative training, please visit How to Become a Consumer Representative on our website.


ACT Committees

[New!] ACT Ambulance Service – Consumer Advisory Group

Closing Date:  Wednesday, 3 April 2024

The ACT Ambulance Service is looking for consumers to join their Consumer Advisory Group.

The role of the group is to give feedback and suggestions to the Senior Management Group about how consumers experience the Ambulance service. The group will also help with coming up with ideas and plans for ACTAS to collect feedback and forming partnerships with the wider community. The work of the committee will include development, planning, review, and decision making on things that involve consumers.

As a consumer representative, you will bring your knowledge of relevant consumer issues to the discussions of the Committee. You will also need to read committee papers before meetings and seek perspectives from peers and networks to inform Committee discussions and decisions.

The committee meetings will start in June and will meet 4 times a year, in person or online via Webex

Download the ACTAS Consumer Advisory Group Terms of Reference.

You can nominate for this opportunity using the online form, or by calling the HCCA office on 6230 7800.

Please note that you will need to have completed consumer representative training to be endorsed by HCCA to this committee.

For more information about consumer representative training, please visit How to Become a Consumer Representative on our website


[New!] ACTHD/ANU – RACGP Education Research Grant Advisory Group

Closing Date: Tuesday, 26 March 2024

ACT Health Directorate and the Australian National University are looking for a consumer to join the Royal Australian College of General Practitioners (RACGP) Research Grant Advisory Group.

The role of the group is to advise the research team on the 2024 RACGP Education Research Grant funded project named ‘Developing evidence informed education modules to support safe and high-quality telehealth consultations in general practice’. The research team is creating modules to teach GPs how to carry out telehealth visits safely and effectively. Throughout 2024, they will study the education needs of GPs, and in 2025, they will check if their teaching resources are effective. Members of the group will give input on how the research is done, advise on specific research questions, and how to understand the findings. Members will also give advice on project activities like finding people to join the project, gathering information, analysing it, and sharing it.

This opportunity perfect for people who are interested in a project focused on GPs, especially about what it means to provide safe and high-quality care. As a consumer representative you will bring your knowledge of relevant consumer issues to the discussions of the Committee.  You will also need to read committee papers before meetings and seek perspectives from peers and networks to inform Committee discussions and decisions.

Please note that as a consumer, you will be reimbursed $100 per 2-hour meeting.

This committee is not ongoing and is scheduled to meet 5 times over 2024/2025 in person or online via Teams.

Download the RACGP Education Research Grant Advisory Group Terms of Reference.

You can nominate for this opportunity using the online form, or by calling the HCCA office on 6230 7800.

Please note that you will need to have completed consumer representative training to be endorsed by HCCA to this committee.

For more information about consumer representative training, please visit How to Become a Consumer Representative on our website


[New!] Canberra Health Services – Movement Disorder Working Group

Closing Date: Tuesday, 26 March 2024

Canberra Health Services (CHS) is looking for a consumer representative to sit on the Movement Disorder Working Group.

The committee’s role is to act as a network to create and take care of a complete system of care for patients with Movement Disorders across CHS. This system makes sure that different medical fields work together and focus on helping consumers with their movement-related health issues. Top of Form

The committee is responsible for bringing together clinical and non-clinical stakeholders to focus on patient-centred care. They make sure that service planning and provided resources meet the goals and quality standards set across the ACT. They also focus on using the best methods and research to improve how CHS take care of patients. They keep an eye on how well things are going and suggest changes if needed to make sure patients receive safe and quality care.

As a consumer representative, you will bring your knowledge of relevant consumer issues to the discussions of the Committee. You will also need to read committee papers before meetings and seek perspectives from peers and networks to inform Committee discussions and decisions.

The committee meets on the third Wednesday of the month from 2:30 – 3:30pm in person or online via Teams.

Download the ACT Health Directorate CATS Program Steering Group Terms of Reference.

You can nominate for this opportunity using the online form, or by calling the HCCA office on 6230 7800.

Please note that you will need to have completed consumer representative training to be endorsed by HCCA to this committee.

For more information about consumer representative training, please visit How to Become a Consumer Representative on our website


[Closing Soon!] ACT Health Directorate – CATS Program Steering Group

Closing Date: Tuesday, 12 March 2024

ACT Health Directorate is looking for a consumer representative to sit on the Community Assistance and Temporary Supports (CATS) Program Steering Group.

The committee’s role is to find and solve problems that affect how the Community Assistance and Temporary Supports (CATS) Program is run and delivered. The responsibilities of the committee include, providing updates on how the program is being delivered, suggesting solutions to fix problems and risks within the program, monitoring how well the program is running and finding ways to improve it, and ensuring that the CATS Program stays focused on helping vulnerable people in the community.

The committee meets once a month, in person or online via Webex.

Download the ACT Health Directorate CATS Program Steering Group Terms of Reference

You can nominate for this opportunity using the online form, or by calling the HCCA office on 6230 7800.

Please note that you will need to have completed consumer representative training to be endorsed by HCCA to this committee.

For more information about consumer representative training, please visit How to Become a Consumer Representative on our website.


[Closing Soon!] North Canberra Hospital – Clinical Governance Committee

Closing Date: Tuesday, 12 March 2024

North Canberra Hospital (NCH) is looking for a consumer representative to sit on the Clinical Governance Committee.

The committee’s role is to set the strategic direction for NCH. They set out the big goals and make sure the hospital is on track to meet them. They also make sure that there’s a strong focus on safety and quality improvement at NCH.  Making sure that plans and projects match the overall strategic direction for North Canberra Hospital and Canberra Health Services, which focus on four main areas:

  • Making sure patients have a good experience when they use services
  • Making NCH a great place to work, where talented people want to come and stay.
  • Being a leader in important areas like research, education, and treating patients.
  • Working together with others to make sure everyone can access healthcare easily.

This committee works at a high level and is best suited for someone who is interested in clinical governance. As a consumer representative, you will bring your knowledge of relevant consumer issues to the discussions of the Committee. You will also need to read committee papers before meetings and seek perspectives from peers and networks to inform Committee discussions and decisions.

The committee meets once a month, in person or online via Webex.

Download the North Canberra Hospital Clinical Governance Committee Terms of Reference.

You can nominate for this opportunity using the online form, or by calling the HCCA office on 6230 7800.

Please note that you will need to have completed consumer representative training to be endorsed by HCCA to this committee.

For more information about consumer representative training, please visit How to Become a Consumer Representative on our website.


[Closing Soon!] Canberra Health Services (CHS) – Women’s Health Service Nursing and Medical Service Steering Committee

Closing Date: Tuesday, 12 March 2024

Canberra Health Services (CHS) is looking for a consumer representative to sit on the Women’s Health Service Nursing and Medical Service Steering Committee.

The committee is a strategic forum to plan and decide the future approach to the Women’s Health Service Nursing and Medical model of care. The work of the committee includes deciding the role of CHS in supporting the primary health care needs of women who are at risk of poor outcomes due to complex health and psychosocial needs. They identify gaps in existing services, identify existing resources, funding models, and partnerships to determine opportunities for future model development. The committee also helps identify potential risks and issues, shares these with stakeholders as needed and determine the resources needed to ensure a sustainable model.

As a consumer representative, you will bring your knowledge of relevant consumer issues to the discussions of the Committee. You will also need to read committee papers before meetings and seek perspectives from peers and networks to inform Committee discussions and decisions.

This opportunity is not ongoing. Monthly meetings are planned until a desired outcome is reached, which is expected to take not take longer than six months.

Download the CHS Women’s Health Service Nursing and Medical Service Steering Committee Terms of Reference.

You can nominate for this opportunity using the online form, or by calling the HCCA office on 6230 7800.

Please note that you will need to have completed consumer representative training to be endorsed by HCCA to this committee. You will also need to be a member of the HCCA, which is free and can be done by going to Membership – HCCA.

For more information about consumer representative training, please visit How to Become a Consumer Representative on our website.


[Closing Soon!] North Canberra Hospital – Medication Safety Committee

Closing Date: Tuesday, 12 March 2024

North Canberra Hospital is looking for a consumer representative to sit on the Medication Safety Committee.

The committee works to ensure the safe, effective, and efficient use of medications at North Canberra Hospital for quality patient care. They aim to meet national accreditation standards for medication safety. The committee sets up systems to ensure timely access to medications, and that clinicians can safely prescribe, dispense, and administer them. They also ensure patients, and their caregivers are well-informed about medications, and understand individual needs and associated risks.

As a consumer representative, you will bring your knowledge of relevant consumer issues to the discussions of the Committee.  You will also need to read committee papers before meetings and seek perspectives from peers and networks to inform Committee discussions and decisions.

The committee meets on the first Friday of every month.

Download the North Canberra Hospital – Medication Safety Committee Terms of Reference.

You can nominate for this opportunity using the online form, or by calling the HCCA office on 6230 7800.

Please note that you will need to have completed consumer representative training to be endorsed by HCCA to this committee.

For more information about consumer representative training, please visit How to Become a Consumer Representative on our website.


[Closing Soon!] Canberra Health Services (CHS) – Bariatric Surgery Advisory Committee

Closing Date: Tuesday, 12 March 2024

Canberra Health Services (CHS) is looking for a consumer representative to sit on the Bariatric Surgery Advisory Committee.

The work of the committee is to assess and rank patients for publicly-funded metabolic bariatric surgery. The committee reviews medical summaries of patients who:

  • are seeking publicly-funded sleeve gastrectomy, and
  • have engaged with the Obesity Management Services for a minimum of 6 months, and
  • meet the surgery selection criteria in the CHS Publicly Funded Bariatric Surgery Selection Criteria

As a consumer representative, you will bring your knowledge of relevant consumer issues to the discussions of the Committee.  You will also need to read committee papers before meetings and seek perspectives from peers and networks to inform Committee discussions and decisions.

The committee meets four times a year or as necessary. Time and location to be advised.

Download the CHS Bariatric Surgery Advisory Committee Terms of Reference

You can nominate for this opportunity using the online form, or by calling the HCCA office on 6230 7800.

Please note that you will need to have completed consumer representative training to be endorsed by HCCA to this committee. You will also need to be a member of the HCCA, which is free and can be done by going to Membership – HCCA.

For more information about consumer representative training, please visit How to Become a Consumer Representative on our website.


[Closing Soon!] Canberra Health Services – Policy Committee and Policy Document Review Panel

Closing Date: Wednesday, 6 March 2024

Canberra Health Services (CHS) is looking for a consumer representative to join the Policy Committee and Policy Document Review Panel.

The work of the Policy committee is to oversee the development, review, and monitoring of policy documents developed for CHS, for clear, current evidenced based documents that support the best care possible. The Policy committee’s main responsibilities include making sure that policy development and review align with, legislative requirements, draw on lessons learned through quality and safety and creating policies that focus on consumers and their families.

As a consumer representative, you will bring your knowledge of relevant consumer issues to the discussions of the Committee.  You will also need to read committee papers before meetings and seek perspectives from peers and networks to inform Committee discussions and decisions.

The Policy committee meets four times a year, in person or online via Webex.

The Policy Document Review Panel is a sub-committee and reports to the CHS Policy Committee. The work of the panel is to endorse policy documents and ensure that they are short, easy to find and understand, and that relevant stakeholders have been consulted.

The panel reviews policy documents out of session and meets once a month to review new documents or documents that need further discussion.

Download the CHS Policy Committee Terms of Reference

*Please note information on Policy Document Review Panel can be found on page 3

You can nominate for this opportunity using the online form, or by calling the HCCA office on 6230 7800.

Please note that you will need to have completed consumer representative training to be endorsed by HCCA to this committee. You will also need to be a member of the HCCA, which is free and can be done by going to Membership – HCCA.

For more information about consumer representative training, please visit How to Become a Consumer Representative on our website.


[Closing Soon!] Canberra Health Services – Radiation Safety Management Committee

Closing Date: Wednesday, 6 March 2024

Canberra Health Services (CHS) is looking for a consumer representative to join the Radiation Safety Management Committee.

The committee’s main responsibility is to promote and ensure the safe use of medical radiation, including both diagnostic use (medical imaging, etc) and therapeutic use (e.g. for cancer treatment).  The work of the committee is to understand issues arising from the various radiation-using areas and to discuss possible solutions to the issues raised.

As a consumer representative, you will bring your knowledge of relevant consumer issues, specifically, how relevant information about radiation procedures is given to patients / consumers, and how well it is understood to the discussions of the Committee.  You will also need to read committee papers before meetings and seek perspectives from peers and networks to inform Committee discussions and decisions.

The committee meets four times a year, in person or online via Webex.

Download the CHS Radiation Safety Management Committee Terms of Reference

You can nominate for this opportunity using the online form, or by calling the HCCA office on 6230 7800.

Please note that you will need to have completed consumer representative training to be endorsed by HCCA to this committee. You will also need to be a member of the HCCA, which is free and can be done by going to Membership – HCCA.

For more information about consumer representative training, please visit How to Become a Consumer Representative on our website.


National/Interstate Opportunities

[New!] HEALRespiratory Inhalers Co-Design Research Project

The Healthy Environments and Lives National Research Network (HEAL) is looking for 3 consumers to co-design research to improve the quality and sustainability of respiratory inhaler use.

They are looking for consumers who are:

  • Current and regular respiratory inhaler users
  • 16 years or older with Asthma and/or COPD diagnosis
  • Available for 4-6 online meetings over 6-9 month

What they offer:

  • Opportunity to participate & inform research
  • $50 online gift card for each meeting attended
  • Potential for co-authorship in research papers

Download this flyer for full information

Please email [email protected] to express your interest


[New!] ANZIC-RC – Intensive Care Members Registry

The Australian and New Zealand Intensive Care Research Centre (ANZIC-RC) at Monash University are looking for consumers and carers with lived experience of intensive care to help shape the future of research and improve care for future patients in ICU.

Meetings will be held a minimum of twice per year or as needed face to face or online via zoom.

Download the ANZIC-RC – Intensive Care Members Register Terms of Reference (relevant information on page 3).

If you want to help make research better by giving input on things like how studies are planned, research papers, sharing your experiences with critical care and recovery, or being part of study teams, please get in touch with them by filling in this form: https://forms.gle/2rHj6HUSmmimTqGQ6


[New!] ANZIC-RC – Critical Care Nutrition Consumer and Community Advisory Committee (Nutrition CCAC)

The Australian and New Zealand Intensive Care Research Centre (ANZIC-RC) at Monash University are looking for consumers who have either been a patient in an intensive care unit (ICU) in Australia or New Zealand, or have been a family member, whānau, or caregiver of someone who has been in ICU. They’re also looking for consumers who are interested in sharing their experiences with nutrition care during and after critical illness.

Members of the committee will be involved in the planning, carrying out and sharing/translation of all work related to the project “A national platform for improving quality of nutrition care for adults and children with critical illness”.

The committee meets four times a year or as needed face to face or via zoom.

Download the ANZIC-RC – Critical Care Nutrition Consumer and Community Advisory Committee (Nutrition CCAC) Terms of Reference

Please click on the following link to register your interest.

For help, or questions, please email Marlene Gojanovic, Project Manager, at [email protected]


Other opportunities

 

ACT Health Directorate – Towards a Safer Culture: Safewards Champion training workshops

Safewards is a program that encourages staff and patients (including carers, family, and support people) to work together to make inpatient wards safer for everyone. And to reduce the occurrence of conflict* and containment*. Safewards is being introduced across multiple medical and mental health inpatient wards in Canberra Health Services.

If you want to learn more about the Safewards Model and how it works, you can visit: https://www.health.vic.gov.au/practice-and-service-quality/safewards-victoria.

The Safewards Champion training is being offered to clinicians (nurses, doctors, allied health) to teach them about the Safewards Model and how to use it in their workplace.

ACT Health Directorate is looking for consumers who are interested in attending one of the training dates to provide feedback on whether the training is: patient centred, helps with recovery, and culturally safe.

Training will be from 9-4pm and the dates of the training you can choose from are:

  • 19th February
  • 1st March
  • 8th March
  • 12th March
  • 15th March
  • 20th March

If you would like to be involved in this opportunity, please contact: [email protected]

Please note you do not have to be a trained consumer representative to participate.

*Conflict: patient actions that threaten the safety of themselves or others.

*Conflict: what staff do in response to conflict to stop or limit harm from happening.   


Conference Sponsorship Opportunities

None at present

Nomination Forms

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