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Consumer Representative Opportunities

We are always looking for new consumer representatives. If you are interested in advocating for a better health system for all, please consider joining HCCA. Please note all HCCA consumer representatives must be members of our organisation and complete consumer representative training.

If you already know the details of the opportunity you want to apply for, you can skip to forms.

HCCA Internal Committees

None at present

ACT Committees

University of Canberra (UC) – Integrating Nursing Concepts student assessment

Teachers from the Bachelor of Nursing (University of Canberra) are seeking consumer participants to be ‘patient’ volunteers for an assessment for their capstone unit – Integrating Nursing Concepts 5. This unit of study helps students learn the skills, knowledge, and behaviours they need to offer safe, high-quality nursing care to people of all ages with chronic health conditions. Consumers are invited to volunteer as a patient for the assessment to give students more of a ‘real world’ experience.

The ‘patient’ volunteers will be provided with a patient card outlining their injuries, illness and further details. Patients will interact with 2-3 students during a 45-minute session of nursing assessments, care planning and interventions. Patient ‘volunteers’ are likely to have vital signs (blood pressure, heart rate etc) taken, and after discussion and consent, some volunteers may have a pelvic binder applied (like a tight belt – not painful or uncomfortable!) and potentially a neck collar for cervical spine immobilisation. There will be no invasive interventions being undertaken with volunteer patients. Volunteers will be invited to provide input into marking for some of the criteria.

The Assessment session will take place at the University of Canberra campus in building 10 nursing laboratories on the following dates:

  • Tuesday 20 December from 08:30am – 4:30pm
  • Wednesday 21 December from 08:30am – 4:30pm
  • Thursday 22 December from 08:30am – 1:00pm

Please note that volunteers don’t necessary need be available the whole day, but a few hours would be great.

To participate in this opportunity, you do not need to have done consumer representative training. This opportunity would suit people who are interested in health workforce training, can participate in this work from a consumer perspective, and are effective, constructive communicators.

Consumer participants will be reimbursed for their participation.

For more information about this opportunity please contact Emily Wallis at [email protected]

If you are interested in this opportunity, please contact HCCA Participation Coordinator Nadia Owuor directly by emailing [email protected] or phoning the office on 62307800.

National/Interstate Opportunities

None at present

Other opportunities

Integrated care: Consumer perspectives in the ACT region

Do you have a chronic or complex health condition?

And do you use three or more health or community services to manage your health and wellbeing?

We’d love to hear from you!

The Health Care Consumers’ Association is keen to hear from people who have a chronic or complex health condition and use three or more health or community service supports.

What works for you? What can be difficult? Are there any changes you think would make it easier for you to look after your health and wellbeing? Did COVID-19 change anything for you?

To take part, you need to:

  • Be 18 or older
  • Have a chronic health condition that is expected to last 12 months or longer (for example: asthma, arthritis, anxiety or depression)
  • Access three or more health or community services to help you manage your health
  • Have access to healthcare or community services you need
  • Live in the ACT or surrounding areas of NSW
  • Get most of your health care in the ACT

What to expect?

You’ll take part in a confidential conversation of about 1 hour. This will be about how you manage your health and wellbeing, your experience of getting the services and supports you need, and your ideas about how to make it simpler to get the services you need. We can also talk about anything that changed during COVID-19.

As a thank you for taking part, we will provide you with a $50 gift card.

If you would like to participate, or would like to find out more, please contact Shivana Chandra, HCCA Research Officer, on 02 6230 7800 or email: [email protected]

This project aims to identify ways to improve integrated care for people with chronic or complex health conditions who live in the ACT region. You can find out more about the Health Care Consumers’ Association on the HCCA website.

Investment in Parents with Disabilities Project

ADACAS and Advocacy for Inclusion have started a project to find the best ways to support parents with disabilities. They have asked Dr Fiona Tito Wheatland to help them with this. Fiona wants to talk to parents with disabilities to find out what would help them. You can read more about the project in this flyer and this consultation paper.

You can contact Fiona to arrange a meeting by text on 0412 172 876 or email at [email protected]. If you prefer, you can fill in this confidential online survey.

Consumers Partnering in Research Workshop Series

HCCA are proudly supporting Dr Mary Dahm, Senior Research Fellow at the ANU Institute for Communication in Health Care, in presenting an exciting workshop series focused on consumer engagement in qualitative health research.

The free workshops will introduce a range of concepts and increase participants’ understanding of research and research-related terms, principles, approaches and procedures, with a focus on qualitative research. Qualitative research often collects data in the form of words rather than numbers and helps us understand why something happens (or does not happen). For example, qualitative research can help us understand how we can improve healthcare services for consumers.

Consumer participants will develop skills and knowledge to take part in qualitative research including as a co-researcher, or in a governance or advisory role.

This workshop series is for people who are interested in participating as a consumer team member in health research – or who already do. It is good for people with a range of experience, including those who have never taken part in this kind of work before.

While designed for consumers, the workshops will be of interest to a wide audience including medical, nursing and allied health students, clinicians and health researchers as well.

There will be 6 workshops as part of the series, and participants will be able to attend one-off or the entire workshop series. The topics will be:

  • Introduction for healthcare consumers who are participating in research
  • How to involve health care consumers in health research projects – best practice
  • Research ethics
  • Introduction to qualitative research
  • Qualitative research – two hands-on workshops
  • Academic publishing

When: The workshops will be run over four months starting in late February.

Location: The workshops will be offered face-to-face and online

You can find out more information about the workshops and register your interest via this link. Or you can contact Shivana Chandra, HCCA Research Officer on 02 6230 7800 or email [email protected].

Conference Sponsorship Opportunities

Sponsored Attendance for the Australian National University’s 2023 International Symposium on Communication in Healthcare

14-15 February 2023, in person or online

On February 14 and 15, 2023 the Australian National University Institute for Communication in Health Care, Queensland University of Technology, and the International Consortium for Communication in Healthcare, are hosting the 2023 International Symposium for Communication in Health Care.

The symposium will see health care researchers, clinicians, linguists, communication scholars, educators, nurses, consumer health advocates, industry stakeholders, and government representatives join together for an inspiring event, uniting a unique group of participants from around the world.

The symposium will highlight current research addressing communication in healthcare, both through keynote speeches and speaker presentations, as well as in a reflective panel. This conference is fully catered, and includes welcome drinks on the opening Tuesday night, with separate tickets for the conference closing dinner on the Wednesday. For further information, including program and speakers, visit the International Symposium on Communication in Healthcare event page.

HCCA is pleased to offer sponsorship for 4 consumers to attend the conference in person. If you would like to attend, please apply for support to attend or send an expression of interest to Nadia Owuor at [email protected].

Any questions about the symposium can be sent to Liza Goncharov at [email protected].

Nomination Forms

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