What we do
Health Care Consumers’ Association (HCCA) is the peak health consumer organisation in the ACT. We work to improve the quality and safety of health services and advocate for health equity for people living in the Canberra region.
HCCA helps consumers have a say in the design and delivery of health care and represents the needs and priorities of consumers to the ACT Government and health services.Learn more about us
Canberra Health Literacy
Health literacy is the ability to get, understand and act on health information in daily life. This is critical to good health – and consumer empowerment.
The Canberra Health Literacy website is a central point for health literacy information, resources, and training for the ACT. It has information and resources for consumers, and for people who work for health and community services. It was developed by HCCA with support from ACT Health.Find out more
Chronic Conditions NetworkFrom our work in the integrated care project and our broader advocacy in chronic conditions, we have identified a need for a coordinated network to bring together community organisations dedicated to support and advocacy for people living with chronic conditions.
Using Medicines for Better Health ProjectAs of September 2023, two grants have been awarded to the Quality Use of Medicines Alliance, to support consumer health literacy and improve the use of medicines in Australia. The grants will see peak health and consumer organisations working together. The grants will run over a 2-year period. They will…
Patient Navigation Co-Design ProjectIn 2022 HCCA is working with Canberra Health Services to co-design a new Patient Navigation Service to make it easier for people with complex and chronic health conditions to get the care, support, and information they need, when and how they need it. The project includes the co-design of a…