HCCA is a health promotion charity and the peak health consumer advocacy body in the ACT, supporting and developing health consumer perspectives and policy in the Territory since incorporation in 1978. HCCA is an organisation through which everyone can participate in policy, planning and service decisions that affect their health. HCCA works to improve the quality and availability of health services, supports consumers to identify shared priorities about health and represents these views to the ACT Government and health services.

HCCA is committed to improving the

quality and safety of health services


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Digital Health Record Board

What do consumers want from patient portals? by Kate Gorman

At our recent Members’ Forum we had a representative talking about digital patient journey boards. The presentation prompted many questions about digital health and patient portals. Since then I have had a few conversations with people about electronic patient portals. Consumers have been promised a patient portal for many years, dating back to the E-Healthy…

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Ann Thomson Director ACT RSI and Overuse Injury Association (002)

Patients in Medical Practices in Britain by Ann Thomson

Can you imagine a medical practice where there is a patient director working alongside the clinical and operational directors? It’s an amazing idea, isn’t it? But in the UK, at least one musculoskeletal medicine practice has been trying it out. Sussex Musculoskeletal (MSK) Partnership decided that they wanted to have the “systems, processes and cultures…

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Last updated: 15/10/2018