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Resources

Staying Safe: At Home – Easy Read

Published: 2024 Disability Health Easy Read Health Literacy/Patient Information

This Easy Read guide can help you when you are back at home after your hospital stay. 

Resources

Staying Safe: In Hospital – Easy Read

Published: 2024 Disability Health Easy Read Health Literacy/Patient Information

This Easy Read guide can help you know your rights in hospital and how to stay safe. 

Resources

Staying Safe: Going to Hospital – Easy Read

Published: 2024 Disability Health Easy Read Health Literacy/Patient Information

This Easy Read guide can help you get ready for your hospital stay.

Submission

Submission: Climate Change Amendment (Duty of Care and Intergenerational Climate Equity) Bill 2023

Published: 2024 Health Service Planning Inquiries Sustainable Health Care

HCCA's submission to the Senate Inquiry emphasises the impacts of climate change on health and how health equity must be considered in all public policy.

Resources

Take Action! Health Complaints and Feedback in the ACT Guide

Published: 2024 Health Literacy/Patient Information Quality and Safety in Health Care

Updated January 2024. This guide to health care complaints is made up of 6 Tip Sheets and a Directory. You can start with Tip Sheet 1. Take action! Health complaints and feedback in Canberra by hitting the download button on the right.

Submission

Submission: Consent to Healthcare Treatment Guideline (Canberra Health Services)

Published: 2023 Canberra Health Services Quality and Safety in Health Care

The Canberra Health Services (CHS) Consent to Healthcare Treatment Guidelines provide guidance to clinicians and other health practitioners working within CHS. HCCA views consumer consent to healthcare treatment as a core pillar alongside quality & safety in the operation of health services. HCCA's feedback on the Guidelines emphasises the importance…

Submission

Submission: Commonwealth Government COVID-19 Response Inquiry

Published: 2023 Health Service Planning Inquiries

HCCA's submission to this inquiry details consumer concerns around the Commonwealth COVID response, and suggests mechanisms for better targeting future responses.

Annual report

Annual Report 2022-2023

Published: 2023

This annual report reviews the activities and achievements of the Health Care Consumers’ Association of the ACT (HCCA) during the period 1 July 2022 to 30 June 2023.

Submission

Submission: National Health and Climate Strategy

Published: 2023 Sustainable Health Care

Climate change is one of the most complex issues we face. It is challenging to address as it cuts across all ecological, social or economic systems and affects human health at a global and local level. We need to be able to answer the question: how do we continue to…

Submission

Submission: ACT Health Directorate Draft Disability Health Strategy

Published: 2023 Disability Health Health Directorate Health Service Planning

Consumers with disability can find accessing health care and having their specific health and support needs met more difficult. We strongly support the development of the ACT Disability Health Strategy to recognise and address the impediments to equity of care and access and to meet the unique needs of people…

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