Publications

Advice Paper – Community Health Centre Design August 2026

Published: 2026 Health Infrastructure Health Service Planning Inclusive Health Care

This paper provides advice on practical design principles and features which support people seeking health care in (non-inpatient) community health facilities in the ACT.

Staying Safe In Hospital

Published: 2026 Health Literacy/Patient Information

This guide is designed to help you prepare for a stay in hospital, stay safe while you are in hospital and recover well at home.

Understanding the Menopause Experiences of Multicultural Women

Published: 2026 Inclusive Health Care Medicines Quality and Safety in Health Care Self-Management

This report includes stories from women with African, Chinese, Mexican, Indian, Pakistani, Italian and Pacific Islander backgrounds. They discuss the approach needed to make sure menopause information reaches multicultural communities better.

Understanding Trans, Gender Diverse and Intersex Experiences of Menopause Symptoms

Published: 2026 Inclusive Health Care Medicines Quality and Safety in Health Care Self-Management

This report includes stories from trans, gender diverse and intersex people that highlight the challenges of their communities being underrepresented in menopause services and information. It outlines both the barriers they face in seeking treatment, as well as some key suggestions from participants about what could be done to make…

Finding the Right Health Service in the ACT Booklet

Published: 2026 Health Literacy/Patient Information

This booklet has information about health services in the ACT. Print it off for yourself, a friend or a family member. Updated April 2026.

Resource List: Advance Care Planning

Published: 2026 Advance Care Planning Health Literacy/Patient Information

This is our most up-to-date resource list on Advance Care Planning.

Self Advocacy for Parents e-Learning

Published: 2026 E-Learning Health Literacy/Patient Information Self-Management

HCCA has developed a series of e-learning modules to help parents of sick children learn about how to advocate for their child and themselves in health care.

Resource List: Managing Your Medicines

Published: 2026 Health Literacy/Patient Information Medicines

This resource list from our talk on Managing Your Medicines has links tips and links to help you understand and manage your medicines.

HCCA’s Health Promotion Framework

Published: 2026

This document is the framework which supports HCCA’s health promotion work. We focus on empowering consumers to have control and understanding of their own health and increase their awareness of, and ability to influence, the social determinants of health in our communities.

HCCA’s Code of Conduct

Published: 2026

This Code of Conduct applies to HCCA members, consumer representatives and volunteers. The Code of Conduct aligns with our Constitution. The Code of Conduct is focused around three key areas: 1. Respect for people and the law 2. Professional and personal integrity 3. Privacy and confidentiality