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Health consumers speak: What integrated care means to us

There is an increasing focus on “integrated” health care by both health services and policy makers. It sounds good, but what does it really mean to health care consumers? This project asks what integrated care means to health care consumers in the ACT. Our focus is on what integrated care looks like in practice for people with chronic and complex health conditions. The project will bring an evidence-based and robust consumer understanding to work by the ACT Government and local health and social services to provide better integrated care to people in Canberra and surrounds. This project is supported by the ACT Health Directorate.

Patient Navigation Co-Design Project

In 2022 HCCA is working with Canberra Health Services to co-design a new Patient Navigation Service to make it easier for people with complex and chronic health conditions to get the care, support, and information they need, when and how they need it. The project includes the co-design of a specialist paediatric navigation service for children with serious illnesses who receive some of their care interstate. To find out more and get involved contact Sarah Spiller at 02 6230 7800 or email [email protected] This project is supported by the ACT Health Directorate.

Looking after your health with a long-term condition: culturally diverse community perspectives

This project will hear from people from culturally and linguistically diverse backgrounds in the ACT, about how they look after their health with a long-term condition, what makes this challenging, and what changes would make it easier. We will hear from people who speak Mandarin, Cantonese, Dinka Bor or Vietnamese at home, and from international students in the ACT. To learn more or get involved contact us on 02 6230 7800 or [email protected] This project is supported by the ACT Health Directorate.

Community Health Literacy Project

Health literacy describes the confidence, motivation, and skills we each draw on to get, understand and use health information in daily life. The Community Health Literacy Project has developed a range of resources to help health consumers build their health literacy, and to assist health and community professionals to make it easier for people to get health information, make health decisions and access health services. The Project includes the Canberra Health Literacy website (www.cbrhl.org.au) and the Canberra Health Literacy Network. To find out more and get involved contact our Health Literacy team on (02) 6230 7800 or email [email protected] This project is supported by the ACT Health Directorate.

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