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We provides a wide range of training for consumers, community groups, community services, health services and health professionals.

You can find upcoming training sessions listed on our Events page.  We can also deliver one-off training sessions tailored to the needs of your group or service. Please contact the Consumer Participation team on 02 6230 7800 or [email protected] for more information, or to discuss a custom training event.

Community Sector Training

We offer practical workshops for community sector workers who want to better support their clients and service users.

We have workshops on:

  • Health literacy – what is it, why it matters, and what you can do about it
  • Navigating the health system
  • Managing medications
  • Safety in health care

We can also tailor workshops to your needs. Please contact the Consumer Participation team on 02 6230 7800 or [email protected] for more information and to explore how we can customise training for your organisation.

Health Sector Training

We can provide training for health service staff and students on all aspects of consumer participation and involvement, communication, and health literacy. Contact the Consumer Participation team on 02 6230 7800 or [email protected] for more information and to explore how we can customise training for your organisation.

Consumer Representatives Training

We provide training for people interested in becoming consumer representatives. The training is free and conducted in a relaxed atmosphere. People share their views and experiences of health services in the ACT, and learn about consumer participation and how it benefits the health system. Participants meet experienced consumer representatives and hear about what the role invovles first hand.

If you would like more information about the training or to register your interest contact the office on 02 6230 7800.

What do participants say about our training?

“The training is not only useful for those hoping to become a consumer representative, but it would also be useful for anyone who needs to navigate the ACT Health system .”

“A great introduction into the health system and how we can effect change.”

“Training assisted my own needs to health care [and] provided what I need to assist the community in regards to health issues.” 

Consumer Participation Training

Are you, or someone you know, interested in learning more about how consumers (all of us) can participate in and improve our health system? Would you like to learn more about the ACT health system, and have an opportunity to speak up for consumers of health services?

We offer a free, two day Consumer Participation Training course. All are welcome to attend. You can find out about upcoming sessions on our Events page or by contacting the Consumer Participation team on 02 6230 7800 or [email protected].

 

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