Health Care Consumers’ Association (HCCA) is the peak health consumer organisation in the ACT. We work to improve the quality and safety of health services and advocate for health equity for people living in the Canberra region.
We provide a voice for consumers on health issues and provide opportunities for consumers to participate in all levels of health service planning, policy development and decision making.
HCCA involves consumers through:
- consumer representation
- consultations and community forums
- training in health rights and navigating the health system
- information sessions about health services
- advocating for issues of concern to consumers
We recognise that good health is critical for good quality of life. As a health promotion organisation, we work within a framework that is based on the social determinants of health. We advocate for policies that enhance equal opportunities and resources so that all people can achieve their fullest health potential.
We work closely with our members, local communities, the ACT Government, service providers, media and non-government and voluntary organisations to provide coordinated action in improving the quality and safety of health services.
The Health Care Consumers’ Association is a health promotion charity, registered with the Australian Charities and Not-for-profits Commission.
Last updated: 29/9/2020