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Health Care Consumers’ Association of the ACT is an incorporated association established in 1978.

Governance Structure

The Association is governed by an Executive Committee made up of members elected in accordance with our Constitution at the Annual General Meeting.

The Executive Committee:

  • is responsible for the governance and strategic leadership of the organisation and making sure each area of HCCA is working towards achieving the aims and objectives of the Constitution of the HCCA
  • is accountable to members, funders and stakeholders and tasked with ensuring that HCCA will meet the objectives set in the Constitution and Strategic Plan
  • ensures compliance with legal requirements and ethical standards
  • reflects the core values of our members.

The Executive Director plays a key role supporting the Executive Committee, acting on their decisions and reporting on how HCCA is meeting its objectives.

To find out more about our Executive Committee members, you can read their Executive Committee profiles.

Strategic Plan

The HCCA Strategic Plan 2021-2024 outlines our vision, purpose, objectives and goals. It sets our focus and guides how we work.

Our vision: Consumers in control of our own health.

Our mission: Improve the safety and quality of health care to meet the needs of consumers and communities.

Our values: We value our members’ knowledge, experience and involvement in our organisation and the consumer movement. The values of Integrity, Collaboration, Equity and Inclusiveness underpin our work.

Annual Reports

Our annual report is a record of our achievements each year and tracks our progress against the strategic objectives outlined in our Strategic Plan. It reflects the hard work and dedication of our members and staff on consumer advocacy, research projects, policy work, health literacy and health infrastructure.

You can find copies of our annual reports in the Publications section.

Our Constitution

HCCA and its members are governed by the HCCA Constitution, which sets out the aims and objectives of the Association. It provides an overall governance framework for HCCA, in addition to the provisions of the Associations Incorporation Act 1991 (ACT).

The Executive Committee reviews the Constitution on a regular basis to ensure it meets the governance needs of the Association. The HCCA Constitution was last updated in 2021.

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