The Health Care Consumers’ Association (HCCA) of the ACT is an incorporated association. HCCA has a sound governance body and the skills, attitudes, knowledge and level of expertise of the Executive Committee reflect the core value of our members. The Executive Committee is accountable to members, funders and stakeholders and tasked with ensuring that HCCA will meet the objectives set in the Constitution and Strategic Plan.

The Association is governed and controlled by the Executive Committee which is elected by the membership in accordance with the Constitution at the Annual General Meeting. Executive Committee members are appointed for a two (2) year term and cannot serve for more than three consecutive terms. The Executive Committee is comprised of a President, Vice President, Treasurer and six (6) ordinary members. They meet eight times per year.

The Executive Committee is responsible for the governance and strategic leadership of the organisation and making sure each area of HCCA is working towards achieving the aims and objectives of the Constitution of the HCCA. The Executive Committee also ensures compliance with legal requirements and ethical standards. The Executive Director plays a key role supporting the Executive Committee, acting on their decisions and reporting on how HCCA is meeting its objectives.

To know more about each of our Executive Committee members, you can read their EC profiles.

HCCA Constitution

The Constitution was last updated in 2015. The Executive Committee reviews the Constitution regularly to ensure it reflects the governance of the Association.

Strategic Directions

In 2018 HCCA updated the Strategic Plan for 2018 – 2021 in conjunction with the Executive Committee and HCCA members. The input from our members was very useful as they helped us develop meaningful indicators for our strategic goals.

Our Vision

Consumers in control of our own health

Our Mission

Better health outcomes through consumer empowerment

Our Values

We value:

  • Our members’ knowledge, experience and involvement
  • Integrity
  • Collaboration
  • Equity
  • Participation and support
  • Mutual respect
  • Inclusiveness

Our Goals

  1. Effective consumer participation in health policy development and service design, planning, delivery and evaluation of health services
  2. HCCA continues to be a strong and credible voice for consumers on health care
  3. High levels of health literacy in Canberra communities
  4. Our members, staff and stakeholders regard HCCA as a strong and responsive organisation

Annual Reports

Our Annual Reports from 2006 to 2017 are available here.

General Meetings

HCCA’s 2018 Annual General Meeting will be held in November. Details to be confirmed.

Charity Status

HCCA is a health promotion charity and is registered as a charity with the Australian Charities and Not-for-profits Commission (ANCN).

Registered charity stamp

Last updated: 13/10/2018