Resources

First Impressions Project 2024

Published: 2025 Canberra Health Services Health Infrastructure Health Literacy/Patient Information Health Service Planning Inclusive Health Care

The First Impressions Assessment is a 2024 project led by the Health Care Consumers’ Association (HCCA) in partnership with Canberra Health Services (CHS) to evaluate and improve consumer wayfinding experiences at CHS facilities.

Resource List: Advance Care Planning

Published: 2024 Advance Care Planning Health Literacy/Patient Information

This is our most up-to-date resource list on Advance Care Planning.

Easy Read: Take Action! Guide to Health Complaints and Feedback in the ACT

Published: 2024 Easy Read Health Literacy/Patient Information Quality and Safety in Health Care

This is an Easy Read translation of our guide to health care complaints in the ACT. It is made up of 5 Factsheets. You can download all the files in one document by hitting the "download" button.

8 Steps to Staying Safe Tipsheet [Farsi]

Published: 2024 Health Literacy/Patient Information Translation

This translated tipsheet includes 8 simple steps to keep yourself safe during your hospital stay. It is part of our Staying Safe resources. This resource was adapted with permission from Guy’s St Thomas NHS Foundation.

8 Steps to Staying Safe Tipsheet [Arabic]

Published: 2024 Health Literacy/Patient Information Translation

This translated tipsheet includes 8 simple steps to keep yourself safe during your hospital stay. It is part of our Staying Safe resources. This resource was adapted with permission from Guy’s St Thomas NHS Foundation.

8 Steps to Staying Safe Tipsheet [Chinese]

Published: 2024 Health Literacy/Patient Information Translation

This translated tipsheet includes 8 simple steps to keep yourself safe during your hospital stay. It is part of our Staying Safe resources. This resource was adapted with permission from Guy’s St Thomas NHS Foundation.

8 Steps to Staying Safe Tipsheet [Hindi]

Published: 2024 Health Literacy/Patient Information Translation

This translated tipsheet includes 8 simple steps to keep yourself safe during your hospital stay. It is part of our Staying Safe resources. This resource was adapted with permission from Guy’s St Thomas NHS Foundation.

Staying Safe: At Home – Easy Read

Published: 2024 Disability Health Easy Read Health Literacy/Patient Information

This Easy Read guide can help you when you are back at home after your hospital stay. 

Staying Safe: In Hospital – Easy Read

Published: 2024 Disability Health Easy Read Health Literacy/Patient Information

This Easy Read guide can help you know your rights in hospital and how to stay safe. 

Staying Safe: Going to Hospital – Easy Read

Published: 2024 Disability Health Easy Read Health Literacy/Patient Information

This Easy Read guide can help you get ready for your hospital stay.