Consumer Representative Opportunities
We are always looking for new consumer representatives. If you are interested in advocating for a better health system for all, please consider joining HCCA. Please note all HCCA consumer representatives must be members of our organisation and complete consumer representative training.
If you already know the details of the opportunity you want to apply for, you can skip to forms.
HCCA Internal Committees and Opportunities
Planned Care Consumer Reference Group
Have you used public health services in the last 2 years?
You might be interested in joining our planned care consumer reference group.
Canberra Health Services is working to improve how people access public health services in a program of work called Planned Care.
The reference group will help HCCA to:
- Understand the experiences of people using public health services
- advise on the design, implementation, and evaluation of the Planned Care project at Canberra Health Services
- Advise on information and communication that CHS will provide to consumers who are using public health services
We are looking for members who in the last 2 years have:
- Had a public outpatients appointment at Canberra Health Services
- Had elective surgery done at Canberra Health Services
- Have been on a public waitlist in the last 2 years for an outpatients appointment at Canberra Health Services.
You can read the Terms of Reference for the group here
Territory Health Infrastructure Consumer Reference Group
Are you passionate about shaping the future of health services in the ACT?
The Territory Health Infrastructure Consumer Reference Group (HICRG) is seeking new members with diverse lived experiences to provide consumer input and advice to health infrastructure projects planned or currently underway in the ACT.
Since its establishment in November 2023, the HICRG brings together consumers, ACT Government staff and the Health Care Consumers’ Association (HCCA) to provide valuable input into the planning, design and evaluation of health facilities. The HICRG has played an important role in advising on topics such as patient and visitor needs, accessibility, all-gender amenities, wayfinding and more. Members have contributed to major projects including the Canberra Hospital Expansion Project, First Impressions project and community health facilities.
As a consumer representative, you’ll have the opportunity to:
- Advise project teams on how infrastructure can better meet the needs of patients, carers and visitors.
- Contribute to discussions on accessibility, wayfinding, all-gender amenities and more.
- Participate in 4–6 online meetings per year.
For more information, please download the HICRG Information Sheet.
The nomination and endorsement process
Interested people can nominate for this opportunity by completing the nomination form. If you need support to complete your nomination, please contact HCCA on [email protected] or 6230 7800.
Nominees may then be invited to interview to complete the selection process. You can expect to hear about the outcome of your nomination in early July 2025. Following the successful completion of the nomination and interview, applicants will also need to complete consumer representative training (if they haven’t already) and receive an induction to the work of the committee before the first meeting. Training is free and will be arranged if necessary.
It is expected that the first meeting for new members will be in August 2025. Consumer members of the ACT Health Infrastructure Consumer Reference Group will be reimbursed.
For more information about this opportunity, please contact HCCA on [email protected] or 6230 7800.
Closing Date: 27 June
ACT Opportunities
None at present
National/Interstate Opportunities
None at present
Other opportunities
Become a peer facilitator for the “Getting Ready” project
With voluntary assisted dying coming to the ACT later this year, a group of researchers are working with ACT communities to learn more about what education we feel we need when we’re planning end-of-life choices.
These researchers would like to train and pay community representatives to become “peer facilitators” and help their community participate (through surveys and discussions) in the Getting Ready research project. Some communities need extra support to be heard. The researchers are particularly keen to partner with people who identify as a member of communities like:
- People with lived experience* of poverty or financial stress
- People without stable or appropriate housing currently/previously
- People with lived experience of the criminal legal system
- People with lived experience of mental illness
- People with a disability unrelated to a life-limiting illness
- People with lived experience of harmful use of tobacco, alcohol, or other drugs
- People who identify as LGBTQI+
- People from culturally and linguistically diverse backgrounds
- People of Aboriginal and Torres Strait Islander descent
- People with veteran status
- People living in residential aged care or receiving a level 3 or 4 home care package
Read more about this opportunity in the role description. Express your interest in the role using this form. If you have any questions, contact the Getting Ready Research Team: 0435 104 932 or [email protected].
ACT Disability Advisory Council
Closing Date: 26 May 2025
The ACT Government is looking for people with disability to join the new Disability Advisory Council. This group will give advice to the Minister for Disability about issues affecting people with disability in the ACT. They are looking for a Chair, Deputy Chair and up to 10 members from the disability community. The DAC will meet 6 times per year for up to 2 hours, plus some out-of-session forums and engagements. Members will be remunerated for their time.
Read more and express your interest on the ACT Diversity Register.
Conference Sponsorship Opportunities
None at present