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Community Conversations: Navigating Aged Care in the ACT

30 June 2026

We’ve heard loud and clear from our community: navigating aged care services in the ACT can feel overwhelming and confusing.  To help bridge this gap, we recently hosted a Community Conversations event focused on “Navigating Aged Care in the ACT.” The event sold out quickly; highlighting just how strong the need is for clear information, guidance, and […]

ACT Budget 2026-27: Has the Government Delivered on Consumer Priorities?

24 June 2026

The ACT Government’s 2026–27 Budget, handed down on 10 June, includes significant investment in health services, infrastructure and workforce. Health Care Consumers’ Association (HCCA) welcomes investment that strengthens access to care and improves health outcomes for our community. We think this budget is a step in a positive direction for Canberrans. However, consumers of health […]

MEDIA RELEASE: New Northside Hospital must meet the needs of our diverse community

11 June 2026

The Health Care Consumers’ Association (HCCA) is pleased to see funding confirmed for the new Northside Hospital, which will now enable detailed design work to progress ahead of construction starting in 2027-28. HCCA is funded to facilitate community input into health infrastructure in the ACT. HCCA looks forward to working with Canberra Health Services, Infrastructure […]

HCCA End of Year Shutdown 2025-2026

22 December 2025

After another busy year, the HCCA office will be closed from 4pm on Tuesday 23 December 2025 until 10am on Monday 5 January 2026. During this time, no phone calls, emails or messages will be answered. You can still email us at [email protected] and we will respond once we re-open after 5 January 2026. During […]

The Advance Care Planning International Conference: Days 2 and 3

9 December 2025

By C Moore, Health Literacy Officer This is part 2 of this blog post, recapping the many things I learned at the ACP-i conference. If you want to read more about the presentations, the Abstracts Book from the conference has now been published. It covers all the short sessions, including the ones I missed. Day […]

The Advance Care Planning International Conference: Day 1

5 November 2025

By C Moore, Health Literacy Officer At the end of September, I was able to attend the Advance Care Planning international (ACP-i) conference on the Gold Coast. In an ideal world, I would have been able to bring a bunch of consumer representatives with me, but since I couldn’t, I’ll share what I learnt. It […]

Palliative Care and Voluntary Assisted Dying Forum for multicultural communities

23 September 2025

Health Care Consumer Association (HCCA), Canberra Multicultural Communities Forum, ACT Palliative Care, Canberra Health Services (CHS) Palliative Care Service and ACT Voluntary Assisted Dying Taskforce Team worked together to provide an information session for our multicultural community on Palliative Care and Voluntary Assisted Dying in the ACT. The event brought our multicultural community together to […]

Change in Leadership at HCCA

22 September 2025

After 18 years as Executive Director of the Health Care Consumers’ Association (HCCA), Darlene Cox has advised the Executive Committee (EC) that she will be stepping down from the role at the end of January 2026. This allows Darlene to honour growing family commitments and to take on other community roles. For example, Darlene has […]

Using Medicines for Better Health: new grants to tackle quality use of medicines issues

16 April 2025

The Quality Use of Medicines Alliance (QUM Alliance) has been awarded two Australian Government consumer health literacy and education grants. Over the next 3 years, the QUM Alliance will use the grant funds to develop resources to help: reduce stroke recurrence, prevent secondary fractures in osteoporosis, increase evidence-based care in menopause, ensure safe use of […]

What we learned during Advance Care Planning Week 2025

20 March 2025

On Tuesday 18 March, we ran an event for Advance Care Planning week, partnering with Northside Community Services. Nearly 40 people attended to hear from speakers from 8 organisations on a range of topics around ageing, future planning and death.

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