HCCA Response to ACT Budget 2024-25
Published: 2024 Local
Overall, the ACT Government has delivered a budget that seeks to meet increasing demand for many health and hospital services through continuing and new commitments to infrastructure and service development. It includes measures relevant to many of HCCA’s current priorities including funding for improvements to: access to outpatients’ services support…Easy Read: Take Action! Guide to Health Complaints and Feedback in the ACT
Published: 2024 Local
This is an Easy Read translation of our guide to health care complaints in the ACT. It is made up of 5 Factsheets. You can download all the files in one document by hitting the "download" button.HCCA Statement of Priorities for the 2024 ACT Election
Published: 2024 Local
This Statement of Priorities represents our areas of focus for the 2024 ACT Election. We ask political parties and independent candidates to consider and address these priorities. HCCA’s consumer members were integrally involved in the development of these priorities. We have identified priority actions under three domains: 1. Improving consumer…Consumer Representatives Program Review: 2019-2023
Published: 2023 Local
This Report shares findings from a 2023 internal review of the HCCA Consumer Representatives Program. It draws on a context scan, literature review, analysis of implementation of recommendations from past Program reviews, and interviews as well as surveys of consumer representatives and committee Chairs and Secretariats. The Report finds that…Reflections on Consumer Involvement in the Canberra Hospital Expansion Project
Published: 2023 Local
This report documents the experience and reflections of consumer representatives, community organisation representatives, and HCCA staff on their involvement in the Canberra Hospital Expansion Project (CHEP). It captures the process, experience, and learnings of participation from a consumer/ community organisation perspective, with the intention of informing future consumer participation in…Canberra Hospital Expansion Project – Briefing Document for Consumers
Published: 2021 Local
This document was originally created in 2021 for consumer representatives participating in design user groups for the Canberra Hospital's new Critical Services Building. It reflects what we had found in previous work, and we believe the design principles are applicable in future infrastructure projects.8 Steps to Staying Safe Tipsheet [Farsi]
Published: 2024 Local
This translated tipsheet includes 8 simple steps to keep yourself safe during your hospital stay. It is part of our Staying Safe resources. This resource was adapted with permission from Guy’s St Thomas NHS Foundation.8 Steps to Staying Safe Tipsheet [Arabic]
Published: 2024 Local
This translated tipsheet includes 8 simple steps to keep yourself safe during your hospital stay. It is part of our Staying Safe resources. This resource was adapted with permission from Guy’s St Thomas NHS Foundation.8 Steps to Staying Safe Tipsheet [Chinese]
Published: 2024 Local
This translated tipsheet includes 8 simple steps to keep yourself safe during your hospital stay. It is part of our Staying Safe resources. This resource was adapted with permission from Guy’s St Thomas NHS Foundation.8 Steps to Staying Safe Tipsheet [Hindi]
Published: 2024 Local
This translated tipsheet includes 8 simple steps to keep yourself safe during your hospital stay. It is part of our Staying Safe resources. This resource was adapted with permission from Guy’s St Thomas NHS Foundation.