Resources

Inclusive Health Care: Glossary

Published: 2023 Inclusive Health Care

This glossary is a list of key words and resources that may be useful when providing health care for consumers in the ACT.

Inclusive Health Care: Communication Tips

Published: 2023 Inclusive Health Care

This factsheet aims to provide health care services and workers with an understanding of inclusive communication. It provides some key tips and resources to help improve inclusive language and communication in health care.

Resource List: Managing Your Medicines

Published: 2022 Health Literacy/Patient Information Medicines

This resource list from our talk on Managing Your Medicines has links tips and links to help you understand and manage your medicines.

Appointment Notes Template

Published: 2022 Health Literacy/Patient Information

You can use this Word template to prepare for and take notes in your medical appointment.

Resource List: Making the Most of Your Appointment

Published: 2022 Health Literacy/Patient Information

This resource list from our talk on Making the Most of Your Appointment has links tips and links to help you participate in medical appointments and keep good notes about your medical history.

Simple Medical Summary Template

Published: 2022 Health Literacy/Patient Information

You can use this Word template to write your own summary of your medical history. It is formatted to fit on a double sided A4 page.

Resource List: Advance Care Planning for LGBTQIA+ People

Published: 2022 Advance Care Planning Health Literacy/Patient Information

This resource list includes some extra resources for LGBTQIA+ people to support their Advance Care Planning.

A Guide for Consumers: Partnering with Health Organisations in the ACT

Published: 2022 Consumer Representation

A Guide for Consumers: Partnering with Health Organisations in the ACT is for people who are motivated to advocate for positive change in the ACT’s health system, drawing on their own personal experience and knowledge.

Dying to Know Day 2022 Resource Sheet

Published: 2022 Advance Care Planning Aged Care/Health of Older People Health Literacy/Patient Information

Each year, HCCA shares a list of useful resources about death and dying for Dying to Know Day. This list is up-to-date as of August 1, 2022.

Take Action! Mental Health Complaints and Feedback in the ACT

Published: 2022 Health Literacy/Patient Information Mental Health Quality and Safety in Health Care

This guide to mental health care complaints is made up of 6 Fact Sheets. You can start with Fact Sheet 1. Is there a problem with your mental health care? by hitting the download button on the right.