Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
Join Now

Options for Assessing Performance against Aged Care Quality Standards

Published: 2017 National

Consumers and their families are making important choices about residential aged care facilities, which have many significant implications for their lives. Consumers should be able to access as much information as possible about the quality and performance of services in order to support their decision making process.

Independent Review: Accreditation Systems within the National Registration and Accreditation Scheme for Health Professions

Published: 2017 National

Our submission to this review centres on the consumer perspective around these key issues, with a particular focus on the first legislated objective of the National Law: public safety and professional quality.

Senate Inquiry on Private Health Insurance

Published: 2017 National

It’s hard for consumers to know what is covered by their private health insurance. Policies are complex and hard to compare, both for value for money and to minimise out-of-pocket costs. HCCA members have had a variety of experiences with purchasing and/or using private health insurance. This reflects a range…

ACQSHC: Consultation on Patient Safety & Quality Improvement in Primary Care

Published: 2017 National

There is no doubt that the quality and safety of health services is important to consumers, HCCA members and the broader community. Consumers are keen to partner with health services to help ensure good communication, shared decision making, coordination of services, and to reduce the incidence of preventable patient harm…

Inquiry into the Quality of Care in Residential Aged Care Facilities in Australia

Published: 2018 National

HCCA Submission to the Australian Government House of Representatives Standing Committee on Health, Aged Care and Sport: Inquiry into the Quality of Care in Residential Aged Care Facilities in Australia. As the peak member-based consumer advocacy organisation in the ACT, the Health Care Consumers Association (HCCA) has a longstanding interest…

TGA: Consultation on Use & Misuse of Opioids in Australia

Published: 2018 National

HCCA recognises that there will always be some misuse of such medications, and that the misuse of opioids is rising. However, many people in our communities use opioid medications to good effect, for relief from acute or chronic pain. HCCA seeks to ensure that those who need pain relief have…

Ahpra: Good Medical Practice: A Code of Conduct for Doctors in Australia

Published: 2018 National

The Code of Conduct is an important document for consumers as it sets out what consumers and carers can expect from doctors. We regularly refer to the Code and promote it with consumers in information sessions.

Senate Inquiry on the My Health Record System

Published: 2018 National

Our extensive consultations with consumers suggests uncertainty and distrust about the MHR system. Issues around opting-out and informed consent, more generally, are particularly contentious.

Commonwealth Department of Health: Single Charter of Aged Care Rights

Published: 2018 National

HCCA’s overall feedback is that while there are potential benefits for consumers in the move to a single Charter (e.g. consistent consumer rights in all types of aged care), these benefits are not assured. It is important that some of the specific rights set out in the four existing Charters…

Commonwealth Department of Health: Streamlined Consumer Assessment for Aged Care

Published: 2019 National

Of all the “key design issues” highlighted in the Discussion Paper, HCCA members are particularly concerned with embedding wellness and reablement into the aged care assessment process. We understand reablement to be a way of helping people to recover or relearn skills, to regain confidence, and to maximise their independence.…

Skip to content