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Health Literacy Position Statement

Published: 2022

Statement about what Health Literacy means to HCCA and what action we will take to build both individual and environmental health literacy in the ACT.

HCCA Complaints Procedure

Published: 2022

This complaints procedure provides a framework for raising and dealing with complaints or grievances which arise from the work of HCCA. As a consumer organisation, HCCA is committed to seeking and incorporating feedback from its members.

Committee Inductions: What does a consumer representative need to know?

Published: 2022

This handout gives an overview of what should be included when inducting a new consumer representative on to a committee.

Dying to Know Day 2022 Resource Sheet

Published: 2022 Local

Each year, HCCA shares a list of useful resources about death and dying for Dying to Know Day. This list is up-to-date as of August 1, 2022.

Chart: HCCA Representative Endorsement Process

Published: 2022

This diagram outlines the way HCCA endorses consumer representatives for committees.

Useful Questions to Ask as a Consumer Representative

Published: 2022

This flyer tells you some useful questions you can ask as a consumer representative on a committee.

HCCA Response to ACT Budget 2022-23

Published: 2022 Local

The 2022-23 ACT Budget was released on Tuesday 2 August 2022 by Andrew Barr MLA, Chief Minister and Treasurer of the ACT. The Budget papers can be found here: https://www.treasury.act.gov.au/budget/budget-2022-23 HCCA made a pre-budget submission to the Government, also available on our website, highlighting a range of potential investments in…

A Guide for Consumers: Partnering with Health Organisations in the ACT

Published: 2022 Local

A Guide for Consumers: Partnering with Health Organisations in the ACT is for people who are motivated to advocate for positive change in the ACT’s health system, drawing on their own personal experience and knowledge.

Factsheet: Stretching Your Health Dollar

Published: 2022 Local

Our factsheet contains useful information and links on how to stretch your health dollar in the ACT.

Factsheet: Getting the Most out of Your Telehealth Appointment

Published: 2022 Local

Our factsheet contains tips and links to help you get the most out of your next telehealth appointment.

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