ACT Health: ACT Alcohol Tobacco & Other Drug Strategy
Published: 2015 Local
The Health Care Consumers’ Association welcomes the opportunity to provide feedback on the ACT Alcohol, Tobacco and Other Drug Strategy 2016-20. We recognise the importance of this strategy for health consumers and the ACT community.ACT Health: Feedback on Draft Restraint of a Person Policies
Published: 2016 Local
HCCA provided input on this policy in 2014 and are happy to see that some changes have been made in response to our feedback, including references to the National Safety and Quality Standards 2012, and notably details around the auditing and reporting of restraint processes, including RiskMan data seem to…ACT Health: Feedback on the Consent & Treatment Policy
Published: 2016 Local
Overall there is support for the amalgamation of policies relating to informed consent and consent to treatment. There were particularly strong comments around the need to strengthen the consumer focus in the policy. There was concern that the policy did not adequately interpret the changes to legislation.ACT Health: Multiple Chemical Sensitivities Clinical Procedure
Published: 2016
Consumer feedback has indicated that a number of people living with Multiple Chemical Sensitivities who have been hospitalised at The Canberra Hospital since the protocols were in force have expressed concerns during and after treatment. This is a small number of people but we consider there to be value in…ACT Health: Adult Mental Health Day Service Model of Care
Published: 2017 Local
The AMHDS principles of care include “person and family centred” and “safety and quality”, two elements that are very important to the Health Care Consumers’ Association. These principles are also consistent with the principles of trauma-informed care, the Picker Principles of Patient-Centred Care and the Australian Charter of Healthcare Rights.ACT Health: ACT Drug Strategy Action Plan
Published: 2018 Local
HCCA appreciates that ACT Health’s Population Health, Protection and Prevention area has invited consumer, community and specialist alcohol and other drug (AOD) services’ input in developing the Drug Strategy Action Plan (DSAP). We are heartened that there have been changes and additions to the DSAP since the March 2018 draft…ACT Health: Violence & Aggression by Patients, Consumers or Visitors
Published: 2018 Local
Health Care Consumers Association (HCCA) has a strong interest in the safety of both staff and consumers. We are keen to see that violence and aggression is prevented and minimised across health services. Our key point to make about this procedure is that we believe that: Staff who feel safe…ACT Health: Consultation on Guidelines for Rehabilitation Aged & Community Services Client Management for NDIS-funded Services
Published: 2019 Local
We understand that RACS is developing a transition plan that will cover all those who have already used RACS’ services. However, we believe that consumers will continue to find that their service plan does not reflect their current needs on occasions. Therefore, we would like to see the policy and…ACT Health: Regulation of Health Care Facilities
Published: 2020 Local