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Understanding the Menopause Experiences of Multicultural Women

Published: 2026 National

This report includes stories from women with African, Chinese, Mexican, Indian, Pakistani, Italian and Pacific Islander backgrounds. They discuss the approach needed to make sure menopause information reaches multicultural communities better.

Understanding Trans, Gender Diverse and Intersex Experiences of Menopause Symptoms

Published: 2026 National

This report includes stories from trans, gender diverse and intersex people that highlight the challenges of their communities being underrepresented in menopause services and information. It outlines both the barriers they face in seeking treatment, as well as some key suggestions from participants about what could be done to make…

Disability and Health Literacy in the ACT

Published: 2025 Local

This is the final report from the Disability and Health Literacy in the ACT project, which was funded by the ACT Health and Community Services Directorate.

HICRG Advice Paper: All Gender Facilities

Published: 2025

HICRG Advice Paper: This paper discusses All Gender toilets and how to make public toilets inclusive to all.

First Impressions Project 2024

Published: 2025 Local

The First Impressions Assessment is a 2024 project led by the Health Care Consumers’ Association (HCCA) in partnership with Canberra Health Services (CHS) to evaluate and improve consumer wayfinding experiences at CHS facilities.


Experiences of Older Adults with Dementia and Behavioural and Psychological Symptoms of Dementia (BPSD): Understanding Healthcare Access in Residential Settings

Published: 2024 Local

Meeting the healthcare needs of people with dementia experiencing behavioural and psychological symptoms of dementia is challenging. This report explores how people with dementia living in residential aged care accessed healthcare and their experiences of care during hospital presentations and admissions. This report also investigates the experiences of family carers…

How can workers be inclusive

Published: 2023

This factsheet aims to support all health professionals in the ACT to better integrate inclusive practices into their work. It encourages professionals to consider the diversity of health care consumers, as well as the ability of consumers to identify issues and improve the health care system.

How can services be inclusive

Published: 2023

This factsheet aims to support health care services in the ACT to better integrate inclusive practices into their workplace culture, environment, and policies. It encourages services to consider the diversity of health care consumers, as well as the ability of consumers to identify issues and improve the health care system.

Introduction to Intersectionality

Published: 2023

This factsheet aims to provide a brief introduction to 'intersectionality' in health care.

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