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CHS: Review of Volunteer Services Policy

Published: 2021 Local

Volunteers play an important role in our health system, including in our hospitals. Given this valuable role, it is vital to have a CHS policy supporting consumers and staff in volunteering. Consumers told us that it was great to see that induction of volunteers, working with vulnerable people, along with…

CHS: Review of Clinical Incident Management Policy & Procedure

Published: 2021 Local

We shared the CHS Clinical Incident Management Policy and Procedure documents with our members through HCCA’s Quality and Safety Consumer Reference Group (QSCRG), and our Health Policy and Research Advisory Committee (HPRAC). Both these groups have a keen interest in this important area of health care. We have drawn on…


Capturing the User Experience of the Obesity Management Service

Published: 2016 Local

This study captures consumer and clinician experience of the Obesity Management Service and identifies priorities for service improvements.

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