Capturing the User Experience of the Obesity Management Service
This project aimed to capture and analyse consumer and clinician experiences of the Obesity Management Service. HCCA’s role in this project was to capture and analyse consumer
experiences of the service, and to facilitate a co-design process in order to identify service changes that would improve the consumer experience.
Suggested citation: Kerdo E. and Spiller S. Capturing the User Experience of the Obesity Management Service. Canberra, Australia: Health Care Consumers’ Association. June 2016.