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ACT Health: Restraint of Patients Policy, Process, and Standard Operating Procedure at The Canberra Hospital

Published: 2014 Local

HCCA supports the review of the current policies and SOPs relating use of restraints with patients to ensure this reflects current best practice, the National Safety and Quality Health Services Standards (NSQHS) and promotes of a culture which minimises the use of restraint.

Consideration of Hepatitis treatments Sofosbuvir & Simeprevir

Published: 2014 National

HCCA supports the addition of Sofosbuvir and Simeprevir to the Australian Government’s Pharmaceutical Benefits Scheme (PBS). HCCA strongly advocates for the introduction of these treatments in Australia to ensure choice, opportunity and access to these medicines which present significant advantages over currently available treatment options.

Independent Hospital Pricing Authority: Consultation Paper on the Pricing Framework for Australian Public Hospital Services 2017-18

Published: 2016 National

HCCA's Submission to the Independent Hospital Pricing Authority's Consultation Paper on the Pricing Framework for Australian Public Hospital Services 2017-18.

ACT Health: Overcapacity Protocol at Canberra Hospital

Published: 2014 Local

HCCA are generally supportive of this approach to peak times and recognise the importance of developing a risk management framework to ensure those sickest and most at risk receive adequate health care

Review of the National Registration and Accreditation Scheme for Health Professionals

Published: 2014 National

The six key objectives of NRAS all have impacts on consumers, particularly, protection of public safety, facilitation of high-quality education and training, promotion of access to health services, and the development of a flexible, responsive and sustainable health service.

ACT Health: ACT Mental Health & Wellbeing Framework 2015-2025

Published: 2015 Local

HCCA is the peak health consumer organisation in the ACT and has extensive experience in the development of frameworks such as the ACT Mental Health and Wellbeing Framework 2015-2025. We see that there is work still to do to make this document meet the needs of the community.

ACT Government: Expenditure Review of the ACT Concessions Program

Published: 2015 Local

HCCA welcomes the opportunity to provide input into ACT Government Concessions Review. HCCA recognises the ACT context of current fiscal pressures and budget constraint in reviewing expenditure on concessions in the region, however we urge you to continue to look at these concessions through a lens of social inclusion, equity…

Take Action! Mental Health Complaints and Feedback in the ACT

Published: 2022 Local

This guide to mental health care complaints is made up of 6 Fact Sheets. You can start with Fact Sheet 1. Is there a problem with your mental health care? by hitting the download button on the right.

Take Action! Health Complaints and Feedback in the ACT Guide

Published: 2024 Local

Updated January 2024. This guide to health care complaints is made up of 6 Tip Sheets and a Directory. You can start with Tip Sheet 1. Take action! Health complaints and feedback in Canberra by hitting the download button on the right.

Take action! Contact Directory for Complaints and Feedback

Published: 2022 Local

Updated January 2024. The Directory lists contact details for the organisations that can help you with a complaint or a problem in health care and the complaints and feedback processes of most hospitals and larger health services in the ACT.

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