HCCA prides itself on providing a credible consumer voice in research. We do this through primary research into the consumer experience in health care in the ACT and nationally and through participating in research being undertaken by universities, research institutions, community groups, government and service providers.

We recognise that reorientating health services to meet consumer needs and achieving our mission of better health outcomes through consumer empowerment, requires strong attention and input into health and medical research and changes to education and training of health professionals.

Examples of our research involvement can be seen below:

  • HCCA Submission to the Senate Inquiry into Out-of-Pocket Costs in Australian Healthcare
  • HCCA Submission to the GP Task Force
  • HCCA has been trained to effectively use the consumer driven qualitative research tool Real People, Real Data from Consumers Health Forum. This tool provides an interview methodology that values consumer stories to improve health outcomes and evaluate care.

Last updated: 30/9/2018