Publications

Staying Safe: At Home – Easy Read

Published: 2024 Disability Health Easy Read Health Literacy/Patient Information

This Easy Read guide can help you when you are back at home after your hospital stay. 

Staying Safe: In Hospital – Easy Read

Published: 2024 Disability Health Easy Read Health Literacy/Patient Information

This Easy Read guide can help you know your rights in hospital and how to stay safe. 

Staying Safe: Going to Hospital – Easy Read

Published: 2024 Disability Health Easy Read Health Literacy/Patient Information

This Easy Read guide can help you get ready for your hospital stay.

Submission: Climate Change Amendment (Duty of Care and Intergenerational Climate Equity) Bill 2023

Published: 2024 Health Service Planning Inquiries Sustainable Health Care

HCCA's submission to the Senate Inquiry emphasises the impacts of climate change on health and how health equity must be considered in all public policy.

Factsheet: Making the Most of Your Appointment

Published: 2024 Health Literacy/Patient Information

This factsheet from our talk on Making the Most of Your Appointment has links tips and links to help you participate in medical appointments and keep good notes about your medical history.

Take Action! Health Complaints and Feedback in the ACT Guide

Published: 2024 Health Literacy/Patient Information Quality and Safety in Health Care

Updated January 2024. This guide to health care complaints is made up of 6 Tip Sheets and a Directory. You can start with Tip Sheet 1. Take action! Health complaints and feedback in Canberra by hitting the download button on the right.

Canberra Health Literacy Hub Health Sector Resource Library

Published: 2023 Health Literacy/Patient Information

This resource library contains a tools and information to support health literate practice by health workers and organisations. This includes decision aids, communication guides, measurement tools and organisational toolkits.

House of Representatives Standing Committee on Social Policy and Legal Affairs: Inquiry into the recognition of unpaid carers

Published: 2023

Consumer Representatives Program Review: 2019-2023

Published: 2023 Consumer Representation

This Report shares findings from a 2023 internal review of the HCCA Consumer Representatives Program. It draws on a context scan, literature review, analysis of implementation of recommendations from past Program reviews, and interviews as well as surveys of consumer representatives and committee Chairs and Secretariats. The Report finds that…

Reflections on Consumer Involvement in the Canberra Hospital Expansion Project

Published: 2023 Health Infrastructure

This report documents the experience and reflections of consumer representatives, community organisation representatives, and HCCA staff on their involvement in the Canberra Hospital Expansion Project (CHEP). It captures the process, experience, and learnings of participation from a consumer/ community organisation perspective, with the intention of informing future consumer participation in…