Publications

Health Literacy Position Statement

Published: 2025

Statement about what Health Literacy means to HCCA and what action we will take to build both individual and environmental health literacy in the ACT. It was endorsed March 2025.

Strategic Plan 2025-2030

Published: 2025

HCCA's Strategic Plan for 2025-2030 outlines our strategic and advocacy priorities for the 2025-2030 period.

HCCA Complaints Procedure

Published: 2025

This complaints procedure provides a framework for raising and dealing with complaints or grievances which arise from the work of HCCA. As a consumer organisation, HCCA is committed to seeking and incorporating feedback from its members.

HCCA Advice – North Canberra Hospital Emergency Department Improvements

Published: 2024 Health Infrastructure Health Service Planning

HCCA Advice: North Canberra Hospital Emergency Department Improvements discusses improvements that can be made to the current ED at NCH.

HCCA Advice – Coombs Health Centre Paediatric Expansion

Published: 2024 Health Infrastructure Health Service Planning

HCCA Advice: This submission discusses consumer perspectives on the proposed paediatric expansion of the Coombs Community Health Centre.

HCCA Submission to the ACT Legislative Assembly’s Inquiry into the ACT Environment’s Bushfire Preparednes

Published: 2024

Submission into the ACT Legislative Assembly Inquiry into Climate Change and a Just Transition

Published: 2024

HCCA Submission to the ACT Legislative Assembly Inquiry into Loneliness & Social Isolation​

Published: 2024 Inquiries

HCCA Submission to the ​​ACT Legislative Assembly Inquiry into the Disability Inclusion Bill 2024​

Published: 2024 Disability Health Inclusive Health Care

HCCA Submission to the Inquiry into Raising Children in the ACT

Published: 2024 Inquiries

HCCA has drawn on the knowledge and experiences of our members and community. We received feedback on access to, and experience of, health services supporting children and their families in the Canberra region. The priority for consumers is safe, high-quality health care that is accessible in a timely way and…