Publications

ACT Government: Expenditure Review of the ACT Concessions Program

Published: 2015 Quality and Safety in Health Care

HCCA welcomes the opportunity to provide input into ACT Government Concessions Review. HCCA recognises the ACT context of current fiscal pressures and budget constraint in reviewing expenditure on concessions in the region, however we urge you to continue to look at these concessions through a lens of social inclusion, equity…

ACT Health: Patient Information from Gastroenterology Unit

Published: 2015 Health Directorate Health Literacy/Patient Information Quality and Safety in Health Care

In preparation for this feedback we circulated these documents to our members who have had a recent experience with gastroenterology, have an interest in this area or have an interest in health literacy and patient information. The feedback provided is the collated responses to each document. We would like to…

ACT Health: Review of Elective Surgery Access Patient Information

Published: 2015 Health Directorate Health Literacy/Patient Information Quality and Safety in Health Care

HCCA understands that improving elective surgery access is a very difficult task, but one that is of great importance for consumers. We consider that the consumer’s right to access, safety, communication and participation to be extremely relevant when addressing the issue of elective surgery.

ACT Health: Greater Flexibility in Prescribing Controlled Medicines

Published: 2015 Health Directorate Medicines Quality and Safety in Health Care

We are broadly supportive of the proposed items for discussion, however we feel the discussion paper is quite vague and it is difficult to get a sense of what the new draft standards will look like and how closely they will resemble the draft Controlled Medicine Prescribing Standards that were…

ACT Health: ACT Alcohol Tobacco & Other Drug Strategy

Published: 2015 Health Directorate Quality and Safety in Health Care

The Health Care Consumers’ Association welcomes the opportunity to provide feedback on the ACT Alcohol, Tobacco and Other Drug Strategy 2016-20. We recognise the importance of this strategy for health consumers and the ACT community.

ACT Health: Canberra Sexual Health Fact Sheets Batch 2

Published: 2014 Health Directorate Health Literacy/Patient Information

HCCA provided feedback on two batches of sexual health factsheets for Canberra Sexual Health Centre.

ACT Health: Canberra Sexual Health Fact Sheets Batch 1

Published: 2014 Health Directorate Health Literacy/Patient Information

HCCA provided feedback on two batches of sexual health factsheets for Canberra Sexual Health Centre.

ACT Health: University of Canberra Public Hospital Service Delivery Plan

Published: 2014 Health Directorate Health Infrastructure Health Service Planning

HCCA made a submission to the ACT Government regarding the Service Delivery Plan for UCPH. We had extensive consultation with our members on the future provision of health services in Canberra both through public forums and from individual members and membership organisations.

ACT Health: Section 2 of the RACC & UCPH Models of Care Report

Published: 2014 Health Directorate Health Service Planning

The Health Care Consumers’ Association (HCCA) welcomes the opportunity to provide feedback on current RACC services. The information was collected in writing and through telephone and face to face interviews with HCCA members.

ACT Health: Draft ACT and Southern NSW Local Health District Cancer Services Plan 2014-2018

Published: 2014 Health Directorate Health Service Planning

HCCA welcomes the opportunity to provide feedback on the ACT and NSW Health District Cancer Service Plan 2014 -2018. In preparing for this submission we consulted with our membership and also held a consumer consultation including a public consultation held in collaboration with ACT Health on the 10th of September…