Publications

“Of course it’s better if we’re there”: Consumer involvement in health infrastructure in the ACT, 2009-2016

Published: 2016 Health Infrastructure Health Service Planning

This report draws together information about the involvement and contribution of the Health Care Consumers Association staff and consumer representatives to health infrastructure projects undertaken by the ACT Health Directorate between 2008 and 2016.

Report: Health Care Consumers’ Association Tour of Fiona Stanley Hospital, Western Australia

Published: 2016 Health Infrastructure Health Service Planning

HCCA staff toured Fiona Stanley Hospital in Western Australia as part of the Health Infrastructure Program

Report: Health Care Consumers’ Association Tour of St John of God Midland Hospital, Western Australia

Published: 2016 Health Infrastructure Health Service Planning

HCCA staff toured St John of God Midland Hospital in Western Australia as part of the Health Infrastructure Program

Advance Health Care Plan (Plain English)

Published: 2016 Advance Care Planning

A Plain English template for your Advance Health Care Plan.

Advance Health Care Plan Workbook (Plain English)

Published: 2016 Advance Care Planning Health Literacy/Patient Information

This Plain English workbook can help you write your Advance Health Care Plan.

ACT Health: Referral Information for ACT Women’s Health Service

Published: 2015 Health Directorate Health Literacy/Patient Information

The Health Care Consumers’ Association (HCCA) provided written feedback on the proposed consumer handouts for the Women’s Health Service. Comments on this document were compiled by the HCCA Policy Steering Committee which works to provide oversight and advice in relation to HCCA policy submissions and position statements.

Clare Holland House Calvary Health Care ACT: Patient Information ACT Specialist Palliative Care Service

Published: 2015 Health Literacy/Patient Information

HCCA provided consumer feedback on patient information for the ACT Specialist Palliative Care Service at Clare Holland House Calvary Health Care ACT.

ACT Health: Elective Surgery Patient information

Published: 2015 Health Directorate Health Literacy/Patient Information

HCCA provided feedback on the smoking and surgery patient information and general patient information 2015.

ACT Health: ACT Lymphoedema Services Background Paper and Implementation Plan 2015-2018

Published: 2015 Chronic Conditions Health Directorate Health Service Planning

HCCA welcomes the opportunity to provide feedback on the ACT Lymphoedema Services Background Paper and Implementation Plan 2015 - 2018. In preparing for this submission we consulted with interested members and held a consumer focus group on 28 January 2015 with ACT Health.

ACT Health: Consumer responses to Allied Health Workforce Projects

Published: 2015 Health Directorate Health Service Planning

On 9 April 2015 HCCA facilitated a discussion with ACT Health representatives to discuss the current projects in allied health and the impacts on consumers, carers and families. Workforce is key priority area for HCCA and we recognise the importance of including consumers in discussions about scope of practice, credentialing…