Publications

Looking After Your Health with a Long-Term Condition Survey Results

Published: 2020 Chronic Conditions Self-Management

These are the survey results from the Looking After Your Health with a Long-Term Condition project.

“There’s What Your Doctors Say and Then There’s the Real World”: Looking After Your Health with a Long-Term Condition Final Report

Published: 2020 Chronic Conditions Self-Management

This is the final report from the Looking After Your Health with a Long-Term Condition project.

Consumer and Family Experiences and Expectations of Accessing Interstate Specialist Care

Published: 2020 Health Directorate Health Service Planning

The Final Report from the Kids Interstate Shared Care Project, published May 2020

HCCA Annual Report 2019-2020

Published: 2020

This report reviews the activities and achievements of Health Care Consumers’ Association of the ACT (HCCA) during the period 1 July 2019 to 30 June 2020.

HCCA Priorities for Investment 2020

Published: 2020

ACT Government: Response to ACT Budget 2019-20

Published: 2019 Budget Consultations

HCCA's initial response to the 2019-20 ACT Budget.

Commonwealth Department of Health: Streamlined Consumer Assessment for Aged Care

Published: 2019 Aged Care/Health of Older People Quality and Safety in Health Care

Of all the “key design issues” highlighted in the Discussion Paper, HCCA members are particularly concerned with embedding wellness and reablement into the aged care assessment process. We understand reablement to be a way of helping people to recover or relearn skills, to regain confidence, and to maximise their independence.…

ACSQHC: Charter of Health Care Rights 2019

Published: 2019 Health Literacy/Patient Information Quality and Safety in Health Care

HCCA’s consultation on the revised Australian Charter of Healthcare Rights clearly indicated that articulating healthcare rights is important to consumers. We believe that the overarching right to health care is the right for consumers to high quality care.

CHS: Consumer Privacy & Consent

Published: 2019 Canberra Health Services Quality and Safety in Health Care

HCCA appreciates this opportunity to provide feedback and to partner with Canberra Health Services in ensuring that processes for consent that are clear, health literate, and meet the needs of consumers and of the organisation.

TGA: Proposed Regulatory Scheme for Personalised Medical Devices, including 3D-Printed Devices

Published: 2019 Quality and Safety in Health Care Therapeutic Goods Administration

Personalised medical devices and 3D-printed devices are transforming health care. These kinds of devices are allowing technology and materials to be personalised for consumers and changing health care in ways that could not previously have been envisaged. HCCA’s consultation with consumers on the proposed regulatory scheme for personalised medical devices,…