Publications

CHS: Oral Health Services Review of Model of Care and Governance Framework

Published: 2020 Canberra Health Services Quality and Safety in Health Care

ACT Health: Regulation of Health Care Facilities

Published: 2020 Health Directorate Quality and Safety in Health Care

ACT Health: Review of the Draft of the ACT Charter of Rights for People Experiencing Mental Illness or Mental Disorder

Published: 2020 Health Directorate Mental Health Quality and Safety in Health Care

ACSQHC: National Safety and Quality Primary Healthcare Standards

Published: 2020 Primary Health Care Quality and Safety in Health Care

Requirements for family and carer spaces

Published: 2020 Health Infrastructure

Family members and carers play an important role in the care and recovery of patients in hospital. This document outlines the types of spaces and features that family members and carers will require in the new Critical Services Building at Canberra Hospital to enable them to better support consumers during…

Community Health Literacy in the ACT: Environmental Scan

Published: 2020 Health Literacy/Patient Information

This report shares learning from research and consultation on the topic of community health literacy in the ACT and region. Click "read online" to download a shorter summary of findings.

Looking After Your Health with a Long-Term Condition Survey Results

Published: 2020 Chronic Conditions Self-Management

These are the survey results from the Looking After Your Health with a Long-Term Condition project.

“There’s What Your Doctors Say and Then There’s the Real World”: Looking After Your Health with a Long-Term Condition Final Report

Published: 2020 Chronic Conditions Self-Management

This is the final report from the Looking After Your Health with a Long-Term Condition project.

Consumer and Family Experiences and Expectations of Accessing Interstate Specialist Care

Published: 2020 Health Directorate Health Service Planning

The Final Report from the Kids Interstate Shared Care Project, published May 2020

HCCA Annual Report 2019-2020

Published: 2020

This report reviews the activities and achievements of Health Care Consumers’ Association of the ACT (HCCA) during the period 1 July 2019 to 30 June 2020.